Full-Time

Customer Service Consultant

Posted on 5/11/2025

Genuine Parts Company

Genuine Parts Company

1,001-5,000 employees

Distributes automotive and industrial replacement parts

No salary listed

Entry, Junior

Brisbane QLD, Australia

Category
Customer Experience & Support
Customer Support
Connection
Connection
Connection
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Requirements
  • Previous experience with Internal and Phone Sales
  • Microsoft Office knowledge
  • Effective communication skills
  • Honest, reliable, and punctual
  • Self-motivated and hardworking
Responsibilities
  • Assist customers with phone sales enquiries and follow up with quotes, pricing and product enquiries in a timely manner
  • Accurately enter sales and wheel production orders
  • Manage customer backorders
  • Expanding the customer base and new product sales
  • Manage and grow existing accounts
  • Update and maintain CRM reporting systems.
Desired Qualifications
  • An interest in motorbikes is preferred but not necessary
Genuine Parts Company

Genuine Parts Company

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Genuine Parts Company distributes automotive and industrial replacement parts globally. It operates through two main segments: the Automotive Parts Group, which serves markets in North America and parts of Europe, and the Industrial Parts Group, which focuses on customers in North America and Australasia. The company has a large network of over 10,700 locations in 17 countries and employs more than 60,000 people. Genuine Parts Company stands out from competitors by offering high-quality parts and value-added solutions to a wide range of clients, including automotive repair shops and industrial manufacturers. The goal of the company is to provide reliable replacement parts and services while maintaining strong relationships with suppliers.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Atlanta, Georgia

Founded

1925

Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of Auto Parts Group expands Genuine Parts Company's presence in Australasia.
  • Increased demand for EV parts offers new revenue streams for Genuine Parts Company.
  • Digital transformation in supply chain management can enhance efficiency and reduce costs.

What critics are saying

  • Increased competition from e-commerce platforms could erode Genuine Parts Company's market share.
  • Supply chain vulnerabilities may disrupt Genuine Parts Company's operations.
  • Fluctuations in raw material prices could increase costs for Genuine Parts Company.

What makes Genuine Parts Company unique

  • Genuine Parts Company operates a vast network of over 10,700 locations globally.
  • The company offers value-added solutions alongside high-quality replacement parts.
  • Strong supplier relationships enhance Genuine Parts Company's distribution capabilities.

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Benefits

Health Insurance

401(k) Company Match

Company News

Loss Prevention Media
May 7th, 2025
LP People on the Move: May 2025

Bobby Salinas was promoted to regional asset protection manager at Genuine Parts Company.

MarketBeat
Mar 20th, 2025
Enhancing Capital LLC Makes New $305,000 Investment in Genuine Parts (NYSE:GPC)

Enhancing Capital LLC makes new $305,000 investment in Genuine Parts (NYSE:GPC).

Trade Show News
Feb 26th, 2025
Genuine Parts Company to Present at the UBS Global Consumer and Retail Conference

Genuine Parts Company to present at the UBS Global Consumer and Retail Conference.

MarketBeat
Feb 19th, 2025
Bank of Jackson Hole Trust Invests $413,000 in Genuine Parts (NYSE:GPC)

Bank of Jackson Hole Trust invests $413,000 in Genuine Parts (NYSE:GPC).

MarketBeat
Feb 12th, 2025
Stoneridge Investment Partners LLC Invests $3.36 Million in Genuine Parts (NYSE:GPC)

Stoneridge Investment Partners LLC invests $3.36 million in Genuine Parts (NYSE:GPC).