Case Manager

Department/Unit:

Neurology General

Work Shift:

Day (United States of America)

Salary Range:

$65,102.17 - $100,908.37We have an exciting opportunity for a Case Manager to join our multidisciplinary Team at the Albany Med Center of Excellence for Alzheimer's Disease to make a significant regional impact on delivering high quality specialized care for patients with Alzheimer’s disease and other related dementias.

The Case Manager with oversight by the Program Manager of the Center of Excellence for Alzheimer’s Disease (CEAD) will administer the grant deliverables and program evaluation components of the CEAD, as specified in the contract with the NYS Department of Health (DOH).

Essential Duties and Responsibilities include:

• Works with the Center’s physicians and other key personnel to operationalize grant deliverables, orchestrate change as indicated and ensure continuous quality improvement.

• In conjunction with Center RN, participates in patient visits. Responsible for reporting the patient history and complaints to the physician.

• Maintains confidentiality and adhere to HIPAA regulations.

• Administers baseline and routine cognitive testing (MMSE, MoCA) as well as ADL/IADL, CDR neuropsychological inventory, AD8.

• Provides counseling and case management services to patients and/or care partners to help them understand and accept their diagnosis and cope with the emotional stress and manage the day-to-day services.

• Facilitates community service referrals if/when needed and complete appropriate paperwork that is requested for services.

• Attends community meetings to strengthen collaborative partnerships and identify groups for potential trainings.

• Development of a targeted outreach plan reaching primary care providers/medical specialty physicians to highlight the importance and benefits of early diagnosis and the role of the CEAD as a resource to the 10 counties of our grant catchment area.

• Development of a targeted resource guide for caregivers on community-based providers/services for patient and family referrals in each of the 10 counties of our grant catchment area.

• In conjunction with the Program Director, Program Manager and Center physicians, the Case Manager will participate in and conduct training programs for medical professionals that will include information about the diagnosis, treatment and care management of individuals with AD/D, the importance of early detection, management of behavioral issues, need to address palliative care and ethical issues facing someone with dementia and the importance of screening individuals over the age of 65 for cognitive impairment as a component of regular care using a validated cognitive screening tool.  

• As assigned by Program Manager, represents the CEAD at meetings, conferences and other events as required. Interface with any/all community agencies, which may serve to benefit the Center/CEAD or its constituency.

• In conjunction with Program Manager, assists with maintaining consistent follow-up with primary care providers/medical specialty physicians, non-physician health care providers and college and universities (for student trainings) to strengthen relationships.

• In conjunction with Program Manager, develop and maintain relationships with key personnel from Albany Med to identify training opportunities for Albany Med physicians and non-physician health care providers

Minimum Qualifications:

• Master’s degree in social work or allied field

• Proficiency in the use of Microsoft Suite Programs

• Strong organizational skills

• Ability to communicate effectively both verbally and in writing

• Ability to manage and prioritize multiple assignments

• Ability to work well with others and independently

• Commitment to the mission of the organization

Remote Work Eligibility:

• Remote work eligibility is not available for this position

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.