Full-Time

Document Management Center Manager

Athene

Athene

1,001-5,000 employees

Manages annuities and pension risk transfer

No salary listed

West Des Moines, IA, USA

In Person

Category
Operations & Logistics (1)

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Requirements
  • Bachelor's degree or equivalent experience preferred.
  • 3+ years of operations leadership experience with at least 2 years of people leadership.
  • Experience leading business process improvement and technology-enabled transformation initiatives.
  • Working knowledge of document management systems, workflow platforms, or intelligent document processing solutions.
  • Experience partnering with IT organizations on system implementations, integrations, and software development initiatives.
  • Ability to translate business needs into functional requirements and effectively communicate with both technical and non-technical stakeholders.
  • Experience with business analysis, user acceptance testing, and change management preferred.
  • Strong analytical skills with experience utilizing operational metrics, reporting tools, and dashboards to support decision-making.
  • Proven ability to lead cross-functional projects and influence stakeholders without direct authority.
  • Excellent verbal, written, presentation, and executive communication skills.
Responsibilities
  • Lead the day-to-day operations of the DMC team to ensure transactions and document workflows are completed accurately, efficiently, and within service level expectations.
  • Establishing clear performance expectations.
  • Coaching and developing team members.
  • Driving accountability and results.
  • Communicating strategic priorities.
  • Building an engaged, high-performing team.
  • Partner with Technology, Product, and business stakeholders to identify, prioritize, and implement technology solutions that improve operational efficiency and customer experience.
  • Serve as the business owner and subject matter expert for document management systems, workflow platforms, automation initiatives, and digital document capabilities.
  • Analyze operational data, workflows, and system performance to identify automation opportunities, eliminate manual processes, and improve scalability.
  • Participate in technology roadmap planning, business requirement development, user acceptance testing (UAT), production validation, and implementation of new systems and enhancements.
  • Collaborate with IT to define business requirements, evaluate solution options, and ensure technology investments align with operational needs.
  • Monitor operational metrics, service levels, quality measures, and capacity planning while utilizing dashboards and reporting to drive informed business decisions.
  • Manage complex operational issues, technical escalations, and cross-functional initiatives while balancing compliance, risk, customer experience, and operational efficiency.
  • Build strong partnerships across Operations, Technology, Compliance, Legal, Product, and external vendors to successfully deliver strategic initiatives.
  • Foster a culture of innovation by encouraging experimentation, continuous learning, and adoption of new technologies.

Athene focuses on retirement services, offering annuities and pension risk transfer solutions to individuals, professionals, institutions, and investors. Its products work by issuing annuities, where clients pay premiums and Athene guarantees future retirement payments and manages the underlying investments to meet those guarantees; it also uses reinsurance agreements to assume pension liabilities from other insurers in exchange for fees. This combination helps clients protect retirement savings and transfer risk, while Athene earns revenue from premiums and reinsurance fees. The company differentiates itself through strong financial performance and entrepreneurial agility that lets it quickly capitalize on new opportunities, along with a commitment to corporate social responsibility. Athene’s goal is to provide financial security and stability for retirement by effectively delivering reliable retirement products and managing pension risk for clients and partners.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

West Des Moines, Iowa

Founded

2009

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Simplify Jobs

Simplify's Take

What believers are saying

  • Amplify 3.0 launched May 4, 2026, adds 1% and 100% buffers to simplify RILA sales.
  • Matthew Michelini became President July 1, 2026, driving lifetime income product growth initiatives.
  • Gross organic inflows reached $19.7 billion in Q1 2026 despite a Bermuda tax-driven GAAP loss.

What critics are saying

  • A $1.7 billion Bermuda tax hit raised adjusted leverage to 25.9%, reducing capital flexibility now.
  • Investment-related losses of $2.1 billion in Q1 2026 expose duration-mismatch risk in volatile rates.
  • Apollo's $2.5 billion litigation over private credit valuations may divert capital from Athene's growth by 2027.

What makes Athene unique

  • Athene topped U.S. retail annuity sales for three consecutive years, gaining RILA share.
  • The firm offers pension risk transfer and reinsurance solutions alongside its annuity franchise.
  • Athene maintains 96.7% investment-grade credit quality across $300 billion of net invested assets.

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Benefits

Performance Bonus

Growth & Insights and Company News

Headcount

6 month growth

6%

1 year growth

6%

2 year growth

6%
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Athene Donates New Coats and Boots to Nearly 2,300 Elementary Students

Athene donates new coats and boots to nearly 2,300 elementary students. WEST DES MOINES, Iowa, Nov. 3, 2025, - Athene donated winter coats and snow boots to nearly 2,300 elementary students in Des Moines through its Coats & Boots program last week. "Athene's annual donation of coats and boots is something our school looks forward to every year," said Sarah Grady, Principal at McKinley Elementary School. "We are grateful to Athene for their continued partnership and for giving each of our students the winter clothing they need to stay safe and warm." For 33 years, Athene has partnered with Des Moines Public Schools to deliver essential winter gear to schools with the largest population of students in need. This year, Athene partnered with Capitol View, Cattell, Garton, Howe, McKinley and Studebaker elementary schools to provide new winter coats and boots for students in preschool through fifth grade. Athene has donated coats and boots to more than 27,000 children over the years. "Iowa winters can be harsh, and every child deserves to be warm and ready for the season," said Kristi Kaye Burma, Executive Vice President and Chief Human Resources Officer at Athene. "Donating coats and boots each year helps lighten the load for families during busier winter months and allows kids to focus on learning, not the cold." Athene employees visit the schools twice each year. In September, volunteers measure students for coat and boot sizes. In October, volunteers return to deliver the winter gear. This year, more than 200 employees volunteered for the Coats & Boots program. Athene purchases extra items to account for growth between visits, and any remaining coats and boots are donated to West Des Moines Human Services. In total, Athene donated over 2,600 coats and boots in Central Iowa. The Coats & Boots program began during the Great Flood of 1993 by a legacy company of Athene, AmerUS, to help provide relief for families affected by flooding in Central Iowa. The effort included providing warm winter clothing for students at McKinley Elementary School, which was located in the flood path at the time. What began as support for a small number of students has grown into one of Athene's signature community programs. The initiative expanded gradually and now serves six elementary schools annually. For more information about Athene, please visit www.athene.com. About Athene Athene is a leading retirement services company with over $400 billion of total assets as of June 30, 2025, and operations in the United States, Bermuda, Canada, and Japan. Athene is focused on providing financial security to individuals by offering an attractive suite of retirement income and savings products and also serves as a solutions provider to corporations. For more information, please visit www.athene.com.

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Oct 22nd, 2025
Athene Announces $500,000 Donation to Greater Des Moines Habitat for Humanity

Athene announces $500,000 donation to Greater Des Moines Habitat for Humanity. WEST DES MOINES, Iowa, Oct. 22, 2025 - Athene has announced a $500,000 donation to Greater Des Moines Habitat for Humanity to help expand access to affordable housing for families in central Iowa. The announcement coincided with Habitat's annual Key Awards event, where Athene was recognized for its leadership in advancing affordable housing solutions in the community. The new $500,000 donation will be distributed over five years and brings Athene's total contributions to $1 million in recent years. Athene previously gifted $500,000 to Habitat's Framing Its Future capital campaign. According to Habitat for Humanity, the initiative will help more than 900 central Iowans access safe, affordable housing. "As a leading retirement services company, Athene is in the business of building better futures," said Grant Kvalheim, CEO of Athene. "Habitat for Humanity shares that same purpose by helping families build stability and security through homeownership. We are proud to support Habitat and the work they do to help build better tomorrows in the communities we call home." Kristi Kaye Burma, Executive Vice President and Chief Human Resources Officer at Athene, has served on the Greater Des Moines Habitat for Humanity board for nearly three years. Her involvement has given her a firsthand look at the organization's impact on the families it serves. "Habitat's impact goes far beyond providing a roof overhead," Burma said. "Families partner with Habitat every step of the way. They invest their own time and effort to help build their homes while also gaining financial education and the skills to sustain homeownership." In addition to its financial commitment, Athene's employees volunteer with Habitat throughout the year. Last year, Athene volunteered over 700 hours with the organization. Athene has already surpassed that total in 2025, volunteering more than 760 hours. "We are grateful for the partnership we have created with Athene," said Lance Henning, CEO of Greater Des Moines Habitat for Humanity. "The combination of financial support and volunteerism from Athene has been a powerful boost in expanding affordable housing in the region. Together, we are creating greater stability, opportunity and hope for the families we serve." For more information about Athene, please visit www.athene.com. About Athene Athene is the leading retirement services company with over $400 billion of total assets as of June 30, 2025, and operations in the United States, Bermuda, Canada, and Japan. Athene is focused on providing financial security to individuals by offering an attractive suite of retirement income and savings products and also serves as a solutions provider to corporations. For more information, please visit www.athene.com. About Greater Des Moines Habitat for Humanity Greater Des Moines Habitat for Humanity is a 501(c)(3) non-profit organization that seeks to put God's love into action, bringing people together to build homes, communities, and hope. GDM Habitat's programs include construction of new, affordable homes for qualifying families; neighborhood revitalization through home preservation repairs; housing counseling; and financial education classes. Each one of its programs supports the self-sufficiency and stability of partnering families, leading to more resilient households and a stronger Greater Des Moines community. To learn more about GDM Habitat, visit www.gdmhabitat.org.

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