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Full-Time

JD Logistics

Business Development Support, Logistics/Supply Chain Solution

Confirmed live in the last 24 hours

JD.com Inc

JD.com Inc

10,001+ employees

China's largest online retailer and technology services

Data & Analytics
Robotics & Automation
Venture Capital
Industrial & Manufacturing
VR & AR
AI & Machine Learning
Consumer Goods

Mid

City of Industry, CA, USA + 1 more

Category
Inventory Management
Procurement & Sourcing
Warehouse Operations
Operations & Logistics
Required Skills
Sales
Communications
Customer Service
PowerPoint/Keynote/Slides
Requirements
  • Experience in logistics, e-commerce, retail, freight forwarding, and/or other related field.
  • Bachelor's Degree or above, Majors related with Supply chain management preferred.
  • Strong working proficiency with Microsoft Office, including Excel, PowerPoint, and Word.
  • Familiar with both local logistics and cross-border logistics products, order management system, and e-commerce platform operating rules.
  • Fluency in English and Chinese Mandarin, Spanish is a plus.
  • Excellent communication skills.
  • Be able to adapt to the fast-paced working environment.
Responsibilities
  • Ensure successful on-boarding of new clients by coordinating with sales, solution, and operation teams and provide training on whole cycle warehouse processes and OMS system.
  • Conduct monthly P&L analysis on different accounts/clients to evaluate the profit and margin of different business models.
  • Lead and work on warehouse optimization projects-based WMS/OMS/Billing system and warehouse operation process.
  • Deliver exceptional customer service, including but not limited to KPI accomplishment, issues resolution, requirements response, and customer relationship maintenance.
  • Coordinate with different third-party service providers and monitor the SLA and performance of supplier.
  • Assist Account Receivable and Account Payable in billing process by streamlining and recommending ongoing improvements to current billing process.
  • Provide professional after-sales support to enhance the customers' dedication.

JD.com is China's largest online retailer, offering a wide range of products from fresh food to electronics, with a nationwide fulfillment network enabling same- and next-day delivery. The company is transitioning to a technology and service enterprise, leveraging cutting-edge technology and infrastructure to serve nearly 600 million customers and promote innovation across various industries.

Company Stage

Series B

Total Funding

$7.9B

Headquarters

Chaoyang, China

Founded

1998

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

-7%