General Manager
Posted on 4/4/2023
INACTIVE
Comprehensive student transportation management platform
Company Overview
Zūm is a pioneering company in the student transportation sector, offering a comprehensive solution that integrates every aspect of the journey, from vehicles and drivers to passengers and parents, on a single platform. The company's competitive edge lies in its use of advanced technology and analytics-driven operations, coupled with electric fleets, to provide a future-ready, environmentally conscious transportation service. Zūm's commitment to transparency and efficiency, as demonstrated by its user-friendly apps, positions it as a leader in its industry, making it an exciting place to work for those passionate about improving mass transportation systems and impacting students' lives.
Data & Analytics
Education
B2B & B2C
Company Stage
Series E
Total Funding
$337M
Founded
2014
Headquarters
Redwood City, California
Growth & Insights
Headcount
6 month growth
↑ 25%1 year growth
↑ 59%2 year growth
↑ 106%Locations
San Francisco, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
CategoriesNew
Administrative & Executive Assistance
Requirements
- 7+ years of significant operational experience within a transportation environment
- Demonstrated experience improving safety performance within respective operations
- Proven track record in developing a leadership team and individuals whilst ensuring an engaged workforce
- Managed in a unionized environment is a definite advantage
- Sound experience in leading projects and has the ability to draw upon and utilize a team to complete the tasks
- Positive demeanor with the ability to juggle multiple tasks and make decisions
- Definite self-starter who can act on their own initiative
- Stakeholder and customer relationship skills/experience are essential
Responsibilities
- Be an integral part of putting together an operational plan which meets the needs of our customer requirements in the bid process
- Upon successfully winning the associated bid, the General Manager will be responsible for the entire start-up (sourcing the facility, hiring a team, implementing market-leading IT solutions, establishing a P&L, ordering a fleet of vehicles, etc.)
- Establish customer and stakeholder relationships, exceeding all expectations
- Utilize the Zum IT infrastructure, ensure a balanced scorecard (KPI's) is exceeded in all areas and shared with the stakeholders
- Work with the relevant teams, spearheading a behavioral safety culture for all employees and beyond
- Develop and coach Zum employees to be our next tier of leaders
- Full P&L accountability
- Multi-site accountability within the respective district
- Works with Human Resources, Recruiting and Safety to strategize and implement hiring needs
- Work with the Shop Manager to ensure fleet readiness at all times
- Maintain accurate fleet inventory to include State, Federal, RFP requirement needs, insurance mandates and Zūm requirements
- Oversight of the Safety Department ensuring compliance with State, Federal, RFP requirements and record keeping
- Oversight of daily operations
- Ensure compliance with accident and incident reporting procedures
- Review all incident reports and submit as applicable
- KPI monitoring and performance
- Maintain an operation's facility that is organized, safe, clean and efficient
- Oversight of Field Trip/Charter process, route awards and execution of Field Trips
- Work collaboratively with the payroll department ensuring timely and accurate payroll processing while investigating and remedying any discrepancies
- Where applicable, familiarity with CBA as the guideline for employee management