Full-Time
General Manager
Posted on 5/9/2026
Papa John's
10,001+ employees
Pizza delivery and carryout services
No salary listed
Fort Campbell, KY, USA
In Person
 Retail (2) |
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- High school diploma (or equivalent) required
- Serv-Safe/Local/State Food Service Certification
- Must have a driver’s license valid under the laws of the state(s) where the team member works, insurance, satisfactory vehicle and ability to drive
- Must be 18 years of age or older
- Cash management skills
- Basic accounting including invoice reconciliation and financial statement analysis
- Monitor product quality and customer service standards, identify deficiencies, and follow up with direct reports to address and correct areas of concern
- Professionally and promptly respond to all customer concerns or issues
- Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty
- Oversee training and execution of quality standards
- Oversee recruiting efforts to meet staffing needs and effective compliance with uniform and appearance standards
- Establish and communicate performance expectations and conduct timely and effective performance reviews with direct reports
- Document performance issues and take appropriate disciplinary action, up to and including termination
- Effectively coach and develop direct reports and build an atmosphere of teamwork, energy and fun, including the implementation of team member recognition programs to reward and retain high performing team members
- Manage sales goals against budget & prior year by ensuring prompt and friendly customer service; monitor and execute plans to enhance/address deficiencies in sales trends such as ticket average and order frequency
- Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community
- Manage profit goals against budget & prior year; ensure food, labor & other controllable costs stay within budget, & correct deviations from the budget by accurately utilizing the FOCUS System
- Develop & implement appropriate plans to resolve unfavorable trends and enhance profits
- Execute administrative and cash management duties
- Plan and manage adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss
- Manage company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensure restaurant meets safety and security standards at all times; oversee preventative maintenance and repairs when necessary
- Bilingual in certain markets
- Two years successful restaurant management or supervision experience preferred
Papa John's offers pizza delivery and carryout through a mix of company-owned and franchised stores. Customers place orders online or by phone for delivery or pickup, and the company earns revenue from pizzas, sides, and beverages, alongside royalties from franchisees. Its pizzas are built around high-quality ingredients, with detailed nutritional information provided to appeal to health-conscious customers. A rewards program and promotional codes drive repeat business and attract price-sensitive buyers. Compared to competitors, Papa John's emphasizes ingredient quality and transparency, and uses a franchising model to expand its footprint while maintaining direct customer relationships through online ordering and loyalty incentives. The company aims to make convenient, higher-quality pizza accessible to a broad customer base and grow its network and sales through both direct and franchised channels.
Company Size
10,001+
Company Stage
IPO
Headquarters
Jeffersontown, Kentucky
Founded
1984
Simplify's Take
What believers are saying
- UK comps surged 11% in Q1 2026 driving international growth with Middle East up 9%.
- Loyalty program added 1 million members in Q1 2026 boosting frequent customer revenue 30%.
- Oven-toasted sandwiches at $7.99 expand menu capturing price-sensitive multi-pizza households.
What critics are saying
- North America comps fell 6.4% in Q1 2026 as Domino's erodes market share via digital loyalty.
- Commodity inflation collapses franchisee margins halting Sun Belt expansion by Q2 2026.
- Little Caesars value pricing steals single-pizza transactions causing 20% stock drop in 3 months.
What makes Papa John's unique
- Papa John's emphasizes superior ingredients like fresh dough distinguishing from Domino's frozen alternatives.
- Lou AI Google Cloud ordering assistant personalizes promotions unlike Pizza Hut's generic systems.
- Wing drone partnership trials aerodynamic pizza packaging ahead of Flytrex's Little Caesars focus.
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Benefits
Health Insurance
Dental Insurance
Paid Vacation
401(k) Retirement Plan
Flexible Work Hours
Invoices?
Company News
Papa John's International stock (US69336V1017): is delivery expansion strong enough to unlock new upside? 10.04.2026 - 17:17:06 | ad-hoc-news.de Can Papa John's leverage its growing delivery network and menu innovations to drive consistent growth amid pizza sector competition? For U.S. investors, this Nasdaq-listed stock offers exposure to consumer spending trends and quick-service resilience. ISIN: US69336V1017 You rely on familiar brands for quick, reliable meals, and Papa John's International has built a reputation for that in the competitive U.S. pizza market. As a Nasdaq-listed company under ticker PZZA with ISIN US69336V1017, it operates thousands of restaurants, focusing on delivery and carryout to meet evolving consumer demands. Recent emphasis on digital ordering and expansion positions it for potential growth, making it relevant for your portfolio if you're eyeing defensive consumer stocks. As of: 10.04.2026 By Elena Vargas, Senior Markets Editor - Exploring how quick-service chains like Papa John's navigate U.S. consumer trends for investor opportunities. Papa John's core business model and U.S. Market presence. Papa John's International runs a franchised model where it supports over 5,000 locations primarily in the United States, emphasizing quality ingredients and fresh dough as key differentiators. You see this in their 'Better Ingredients, Better Pizza' slogan, which drives customer loyalty in a market dominated by delivery and takeout. The company generates revenue through franchise royalties, supply chain sales to franchisees, and a smaller base of company-owned stores, creating steady cash flow less tied to daily operations. This structure allows scalability without heavy capital investment, as franchisees handle most real estate and labor costs. For U.S. investors, this means exposure to domestic consumer spending on convenience foods, which remains resilient even in economic uncertainty. The focus on North America, with limited international exposure, aligns closely with U.S. dollar-based returns and local economic indicators like employment and wage growth. Digital platforms power a significant portion of orders, with apps and online ordering streamlining the process for busy Americans. This tech integration reduces friction and boosts repeat business, positioning Papa John's as a leader in quick-service pizza. As you evaluate consumer stocks, note how this model buffers against inflation through pricing power on premium menu items. Official source See the latest information on Papa John's International directly from the company's official website. Strategic focus: delivery and digital innovation driving growth. Papa John's invests heavily in delivery infrastructure, partnering with third-party services while building its own capabilities to capture more of the at-home dining trend. You benefit from this as U.S. consumers increasingly opt for app-based ordering, with Papa John's reporting strong adoption rates in urban and suburban markets. Innovations like contactless delivery and customized promotions via data analytics enhance customer retention. The company's strategy includes menu evolution, introducing items like Epic Stuffed Crust pizza to attract younger demographics without diluting the core pizza focus. This balanced approach allows testing new products while maintaining brand integrity, crucial in a sector where taste consistency wins loyalty. For investors, these moves signal adaptability to shifting preferences, such as health-conscious options or value meals during inflationary periods. Expansion into new U.S. markets, particularly the Sun Belt regions with population growth, supports long-term unit economics. Franchise development incentives encourage openings in high-density areas, potentially lifting royalty revenues. Watch how execution here translates to same-store sales growth, a key metric for your assessment of operational health. Sentiment and reactions Competitive landscape in the U.S. Pizza sector. Papa John's competes directly with Domino's and Pizza Hut, but carves a niche with perceived quality over mass-market volume. You notice this in marketing that highlights fresh, never-frozen dough, appealing to customers willing to pay a premium. While Domino's leads in digital prowess, Papa John's counters with loyalty programs and localized promotions tailored to regional tastes. Industry drivers like rising food costs and labor shortages pressure margins across the board, but Papa John's supply chain efficiencies help mitigate these. The shift to delivery, accelerated by pandemic habits, favors chains with robust logistics, where Papa John's has gained ground. For U.S. investors, sector tailwinds from casual dining recovery provide a supportive backdrop. Private labels and regional players add fragmentation, yet national brands like Papa John's benefit from scale in advertising and procurement. Differentiation through quality and speed positions it well against fast-casual entrants. Keep an eye on market share metrics in quarterly reports to gauge competitive traction. Why Papa John's matters for U.S. Investors. As a pure-play U.S. consumer stock on Nasdaq, Papa John's gives you targeted exposure to discretionary spending in the quick-service restaurant space. With minimal foreign revenue, currency risks are low, and performance ties directly to American economic health like consumer confidence and urban migration. SEC filings reveal a commitment to shareholder returns through buybacks when cash flow permits. For retail investors, the franchised model offers stability, as royalties provide recurring income less sensitive to traffic swings. This contrasts with dine-in heavy peers, making it suitable for portfolios seeking defensive qualities with growth potential. U.S. regulation around food safety and labor keeps the playing field even, with no outsized compliance burdens. Wall Street follows it closely for insights into eating-out trends, influencing broader restaurant ETF moves. If you're balancing growth and value, Papa John's blend of brand strength and operational leverage merits consideration. Local impacts, like community involvement, enhance its appeal in a socially aware investment climate. More developments, updates, and context on the stock can be explored through the linked overview pages. Key risks and open questions for investors. Commodity inflation remains a top risk, as cheese and wheat price volatility can squeeze franchisee profitability and slow expansion. You should monitor how Papa John's passes through costs without losing price-sensitive customers. Labor market tightness adds wage pressures, potentially impacting service quality if turnover rises. Competition intensifies with delivery apps offering aggregator options, challenging direct orders. Strategic questions linger around international growth feasibility, given domestic focus success. Regulatory shifts in gig economy labor could raise delivery costs industry-wide. Execution risks include maintaining quality at scale during rapid unit growth. Open questions surround tech investments' ROI, as digital enhancements must drive incremental sales. For your due diligence, track same-store trends and debt levels in earnings calls. Analyst views on Papa John's International. Reputable Wall Street firms maintain a mix of Hold and Buy ratings on Papa John's, reflecting confidence in its U.S.-centric model but caution on near-term margin pressures. Analysts highlight delivery momentum as a positive, with some raising targets based on digital sales acceleration. Coverage from banks like JPMorgan and Barclays emphasizes franchise health as pivotal to upside potential. Consensus points to steady growth if consumer spending holds, but notes pizza category saturation as a cap. Recent notes stress supply chain optimizations as underappreciated strengths. You can review specific research for nuanced takes, but overall sentiment leans constructive for patient investors. What to watch next for investment decisions. Upcoming quarterly results will reveal digital penetration progress and same-store sales resilience. Watch franchisee satisfaction surveys, as they signal expansion sustainability. Menu innovation launches could spark traffic, particularly if they resonate with Gen Z. Economic indicators like unemployment rates influence dining-out budgets, directly affecting Papa John's. Any SEC disclosures on share repurchases would underscore management confidence. For you, aligning entry points with these catalysts optimizes risk-reward. Longer-term, track unit growth in emerging markets and tech partnerships. If delivery share expands, it could unlock valuation re-rating. Stay informed via earnings to time your moves effectively. Disclaimer: Not investment advice. Stocks are volatile financial instruments. Sollten anleger sofort verkaufen? Oder lohnt sich doch der Einstieg bei innovations? Die neusten Innovations-Zahlen sprechen eine klare Sprache: Dringender Handlungsbedarf für Innovations-Aktionäre. Lohnt sich ein Einstieg oder sollten Sie lieber verkaufen? In der aktuellen Gratis-Analyse vom 13. April erfahren Sie was jetzt zu tun ist. Seit 2005 liefert der Börsenbrief trading-notes verlässliche Anlage-Empfehlungen - dreimal pro Woche, direkt ins Postfach. 100% kostenlos. 100% Expertenwissen. 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Papa Johns Canada introduces Spinach Alfredo Chicken Tomato Pizza. Now available nationwide, with a limited-time offer from April 6 through May 24. EDMONTON, Alberta, April 06, 2026 (GLOBE NEWSWIRE) - Papa Johns Canada is bringing the Spinach Alfredo Chicken Tomato Pizza to participating locations across the country, offering a different take from the traditional tomato-based order. Made on Papa Johns' fresh, never frozen dough, the pizza brings together a new mix of familiar favourites: a creamy spinach Alfredo sauce, grilled chicken, and fresh-cut Roma tomatoes. The result is a rich, satisfying pizza that delivers flavours customers already know and enjoy. "People love this pizza because it hits that balance of comfort and flavour," said Michael Prentice, Senior Franchise Growth Director at Papa Johns Canada. "The creamy Alfredo, the chicken, the freshness from the tomatoes. It all works together in a way that feels a little different from the usual order, and we're excited to bring it forward and give it its moment on the menu." The Spinach Alfredo Chicken Tomato Pizza is $18.99 and available for a limited-time from April 6 through May 24 for carryout and delivery across Canada. About Papa Johns Papa John's International, Inc. (Nasdaq: PZZA) opened its doors in 1984 with one goal in mind: BETTER INGREDIENTS. BETTER PIZZA.(R) Papa Johns believes that using high-quality ingredients leads to superior quality pizzas. Its original dough is made of only six ingredients and is fresh, never frozen. Papa Johns tops its pizzas with real cheese made from mozzarella, pizza sauce made with vine-ripened tomatoes that go from vine to can in the same day and meat free of fillers. It was the first national pizza delivery chain to announce the removal of artificial flavors and synthetic colors from its entire food menu. Papa Johns is co-headquartered in Atlanta, Ga. and Louisville, Ky. and is the world's third-largest pizza delivery company with more than 6,000 restaurants in approximately 50 countries and territories. For more information about the Company or to order pizza online, visit www.papajohns.com or download the Papa Johns mobile app for iOS or Android. Michelle Philippe Communications Manager, Brand PR & Campaigns Papa John's International [email protected] Release Summary Papa Johns Canada is bringing the Spinach Alfredo Chicken Tomato Pizza to participating locations across the country. Company Profile Papa John's International, Inc. Industry: Restaurants & Bars Website: https://papajohns.com Recommended reading.
Papa Johns launches gas-buster deal. Photo: Papa Johns April 3, 2026 Papa Johns has launched a limited-time promotion Friday called "Pizza Miles," offering loyalty members a credit for choosing carryout over delivery, according to a press release. From April 3 through April 5, Papa Rewards members who opt in to the promotion will receive $4 in "Papa Dough" after placing a carryout order of $10 or more through the Papa Johns app or website. "If you're choosing carryout, we're choosing to reward you for it," Lyndsie Adams, vice president of customer marketing and media at Papa Johns, said in the press release. "Pizza Miles gives our most loyal Papa Rewards members real value back in Papa Dough, simply for picking up the pizza they already love." The $4 credit is valid for 14 days and can be redeemed on future orders placed through the company's app. Headquartered in Atlanta and Louisville, Kentucky, Papa Johns operates more than 6,000 restaurants across approximately 50 countries and territories.
Eyeing a comeback, a major chain jumps into a new category. Apr 2 2026 Food & Ingredients By Rick Hynum As Papa Johns contends with declining sales, store closures and ever-nagging rumors about a possible buyout, it's shaking up its menu significantly, looking for a competitive edge over surging rivals like Domino's and Marco's. Papa Johns has now jumped into a whole new category with the launch of its Oven-Toasted Sandwiches this week. At the same time, it's bidding farewell to other longtime menu items that were once hailed as game changers but proved to be more trouble than they were worth. The chain said the new sandwich offering "continues its evolution beyond pizza" and "marks a defining step, introducing sandwiches that don't just compete in the category, but aim to redefine it with bigger flavor, higher-quality ingredients and a more indulgent experience." From a menu perspective, Papa Johns has been one of the more adventurous pizza giants in recent years, introducing items like the Calzone Papa Bites in 2024 and launching a flatbread-style sandwich called the Papadia in 2020. The latter was inspired by the piadina, a flatbread sandwich from Northern Italy. In fact, Papa Johns hailed its Doritos Cool Ranch Papadia as its "biggest innovation ever" in May 2023. Soon, those much-ballyhooed items will be gone - they're scheduled to be cut from Papa Johns' menu in the second quarter of 2026 as the brand looks to reduce menu complexity and improve productivity on the make line. "We talked about pulling some of our rhythm breakers off the menu to really drive a focus on being not just the best pizza makers in the business, but over time being the best bakers," Papa Johns CFO Ravi Thanawala said in an investors call earlier this year. "And the elimination of Papadias and Papa Bites will have an impact on our business, but it's absolutely the right thing to do from an ops complexity [perspective]." Enter the Oven-Toasted Sandwiches and cue the fanfare-blasting trumpets. "This launch is more than a new menu item - it's a statement about where our brand is headed," said Shivram Vaideeswaran, Papa Johns' senior vice president of brand marketing. "We're taking the flavor and quality leadership we've built in pizza and pushing it further." The new sandwiches, he added, "are our next step in bringing bold innovation and high-quality ingredients to everything we do." Built on toasted ciabatta-style bread and layered with meats, melty white American cheese and all-new signature sauces, each sandwich is brushed with the brand's Special Garlic Sauce and finished with either a tangy pizza ranch or rich garlic truffle sauce. The lineup includes: * Philly Cheesesteak: Seasoned steak, roasted onions and peppers, pizza ranch and white American cheese. * Chicken Bacon Ranch: All white meat grilled chicken, bacon, diced tomatoes, banana peppers, pizza ranch and white American cheese. * Steak & Mushroom: Seasoned steak with roasted mushrooms and onion, garlic truffle sauce and white American cheese. They'll sell for $7.99 or customers can pair two or more for $6.99 each through the Papa Pairings offer. But there will soon be fewer Papa Johns stores offering them. In late February the company announced it will close 300 stores in North America - 200 this year and 100 in 2027. Rick Hynum is PMQ's editor in chief.
Papa Johns has launched a new line of oven-toasted sandwiches as it battles declining sales and plans to close approximately 300 underperforming North American locations. The chain's North America comparable sales decreased 2% in 2025, with net income falling to $32 million from $84 million in 2024. The sandwich lineup includes Philly Cheesesteak, Chicken Bacon Ranch, and Steak & Mushroom varieties, all featuring ciabatta-style bread and premium ingredients. The move represents Papa Johns' attempt to diversify beyond pizza as economic pressures push consumers towards cheaper alternatives like frozen pizza. Senior Vice President of Brand Marketing Shivram Vaideeswaran said the launch signals where the brand is headed, extending its quality leadership into new categories to attract customers seeking indulgent lunch or dinner options beyond traditional pizza slices.