Full-Time

Administrative Assistant

Posted on 8/21/2025

Transdev

Transdev

5,001-10,000 employees

Global mobility operator for public transport

Compensation Overview

$20 - $21/hr

San Jose, CA, USA

In Person

Category
Administrative & Executive Assistance (2)
,
Required Skills
Word/Pages/Docs
Customer Service
Data Analysis
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
Requirements
  • High school diploma or equivalent such as General Educational Development (GED) is required
  • Must be eligible to work in the United States without requiring sponsorship now or in the future
  • Must successfully pass a pre-employment drug screen
  • Must undergo a criminal and employment background check once offered a position
  • Ability to read, comprehend and understand maps
  • Ability to read, understand, interpret, and explain transit system operating rules, regulations, policies, phases and routes
  • Ability to communicate via telephone with clear speech and a pleasant phone manner
  • Must possess excellent verbal communication skills
  • Ability to work as a member of a team
  • Must be computer literate and proficient in the use of Microsoft Office
  • Must be able to interact and communicate with diverse clients
  • Must be able to demonstrate poise, tactfulness, and diplomacy and have a high level of interpersonal skills in order to handle sensitive and confidential situations
  • Travel requirement (as a percent): <5% for occasional meetings
Responsibilities
  • Answer inbound calls and conduct outbound calls in a polite, timely manner
  • Coordinates documents, correspondence and web pages, including letters, reports, emails, presentations, memos, faxes, etc.
  • Reviews documents and proofreads work for grammar and spelling, accuracy, consistency of terms, and completeness; ensures document text and graphics adhere to corporate and organization guidelines and standards
  • Acquires, reviews, inputs, and formats accurate data into spreadsheets, databases and other electronic tools
  • Interfaces and communicates with internal and external customers; directs people to the appropriate resource; research solutions and responds to email and phone inquiries with input from direct supervisor
  • Participates in the development and maintenance of improvement processes; actively participates in self and team audits and resulting process improvements
  • Develops a strong network within the department; draws on network to answer questions, solve problems, and successfully execute responsibilities
  • Maintains confidentiality of all information; comply with HIPAA regulations
  • Represents Mobility Options in a professional manner to our service partners, and the community
  • Other duties as required
Desired Qualifications
  • 1 or more years of Customer Service experience preferred

Transdev provides mobility services worldwide, operating urban and intercity buses, trains, on-demand transport, and maritime services. It runs transportation networks through its subsidiaries, coordinating drivers, maintenance, and digital tools for scheduling, ticketing, and fleet management. The company also tests new ideas like autonomous vehicles, on-demand apps, and blockchain-based payments to improve travel and partnerships with local authorities. Its goal is to offer easy-to-access, tailored mobility that connects cities while reducing environmental impact.

Company Size

5,001-10,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Issy-les-Moulineaux, France

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Damien Stéffan joined as Media Director on November 3, 2025, boosting communications.
  • Transdev launched first Parramatta Class ferry in Sydney with Incat Crowther.
  • Transdev deployed Alstom Omneo trains on Marseille-Toulon-Nice competitive line.

What critics are saying

  • Keolis undercuts Transdev in UK bus contracts with lower bids by 2025.
  • RATP Dev displaces Transdev on French rail via Marseille-Nice extensions.
  • EU 2030 zero-emission mandate scraps Transdev's diesel buses without subsidies.

What makes Transdev unique

  • Transdev integrates 16 transport modes across 19 countries on five continents.
  • Transdev pioneered buses with two wheelchair spaces in Harrogate, Yorkshire.
  • Transdev acquired Aaron Paramedical for NEMT expansion in Calgary, Alberta.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

Paid Holidays

Company News

THIIS
Mar 5th, 2026
Transdev introduces buses with two wheelchair spaces across North England

Transdev introduces buses with two wheelchair spaces across north England. As part of its investment in more inclusive travel, Transdev is introducing buses across the north of England that feature two wheelchair spaces as standard, with Harrogate already operating the first of these vehicles in Yorkshire. Working with students and staff at Henshaws Specialist College in North Yorkshire, the operator explored how having two wheelchair spaces on buses can make a meaningful difference to confidence, independence, and everyday journeys. Henshaws Specialist College in North Yorkshire supports thousands of people living with a range of disabilities to prepare for employment, make friends, or learn to live more independently Advertisement | Continue story below Henshaws students Georgia, age 20, Lucy, age 26, and Elle, age 20, say being in a wheelchair means that they have unique requirements when using public transport, such as the need for dedicated wheelchair spaces and access ramps. "International Wheelchair Day is important because people need to know more about wheelchairs," said Georgia, with Elle adding that such days "raise awareness about wheelchairs and the lives of wheelchair users." One challenge that students and support staff experience is that sometimes, they are unable to travel together because of a lack of available transport options that can accommodate two wheelchairs at the same time, says Transdev. This also includes when a student in a wheelchair attempts to board a bus, only to find that the sole wheelchair space is already being used, meaning that support staff have to find alternative travel arrangements. The Harrogate Bus Company states that it was the first transport operator in Yorkshire to introduce vehicles that include two wheelchair spaces, and as of March 2026, the vast majority of buses within the fleet feature two wheelchair spaces as standard. As the students boarded one of these two-space buses at Henshaws Specialist College, they were delighted to learn that they were able to travel together on the same vehicle. "It is good because you can travel with a friend who also uses a wheelchair," said one of the students, with another adding: "It's important that wheelchair users can access the community easily, and having an extra space means you and a friend can travel on the same bus together with two wheelchairs." A member of the support staff also commented that having two wheelchair spaces gives both the students and colleagues at the college more confidence to use the buses. Each Harrogate Bus Company vehicle has a built-in wheelchair ramp, wheelchair-facing stop announcement screens, hearing loops for customers who require hearing aids, and audio next-stop announcements. Transdev's bus drivers are trained by industry experts on situational awareness, best practices, and how to safely operate the wheelchair access ramp. As part of their CPC Training (Certificate of Professional Competence), Transdev drivers also experience the challenges associated with manoeuvring a wheelchair onto a bus firsthand, through an active roleplay scenario. Including those operated by sister companies across Yorkshire and Lancashire, Transdev will be running a grand total of 70 vehicles that feature two wheelchair spaces by Spring 2026. Transdev also provides free bus passes for Henshaws students and support staff, for the purpose of travel independence training and accessing the local community. UK charity Whizz Kidz also marked International Wheelchair Day, highlighting the young wheelchair users whose lives had been transformed in recent months. THIIS ROUND-UP Join the 3,750+ mobility professionals who stay informed with THIIS' twice-weekly industry updates. https://thiis.co.uk/transdev-introduces-buses-with-two-wheelchair-spaces-across-north-england/https://thiis.co.uk/wp-content/uploads/2026/03/Transdev-International-Wheelchair-Day-900x522-1.jpghttps://thiis.co.uk/wp-content/uploads/2026/03/Transdev-International-Wheelchair-Day-900x522-1-150x150.jpg2026-03-05T08:56:27+00:00Millie YorkNewsroomSector Newsaccessible transport,disabled transport,Harrogate Bus Company,International Wheelchair Day,public transport,TransdevAs part of its investment in more inclusive travel, Transdev is introducing buses across the north of England that feature two wheelchair spaces as standard, with Harrogate already operating the first of these vehicles in Yorkshire. Working with students and staff at Henshaws Specialist College in North Yorkshire, the operator...Millie YorkMillie [email protected] Magazine

Transdev
Oct 31st, 2025
Transdev Group appoints Damien Stéffan as Group Director of Media and External Relations

Transdev Group appoints Damien Stéffan as Group Director of Media and External Relations. Issy-les-Moulineaux (France), October 31, 2025 - Transdev Group announces the appointment of Damien Stéffan as Group Director of Media and External Relations, effective November 3, 2025. He will report to Kim Beddard-Fontaine, Group Chief Communications Officer. Press contact. Head of External Relations Damien began his career as a journalist at Agence France-Presse (AFP) in London and then Paris (2005-2009), before moving into political communications at the City of Paris (2010-2013) and then at the office of the Minister of the Budget, Bernard Cazeneuve (2013-2014). He then held positions in communications and public affairs at Total Energies (2014-2019) and Deliveroo France (2020-2022). In November 2022, he became chief of staff at Réseau Canopé, a public operator under the supervision of the Ministry of National Education, until June 2025. After a four-month assignment at Amazon France in the summer of 2025, he joins Transdev group. Damien Stéffan holds a master's degree in history from Sorbonne Paris IV university and a postgraduate degree in journalism from the Institut français de presse (IFP, Paris II). Press release. I am thrilled to be joining Transdev group, an operator which takes concrete action to improve people's lives through safe and innovative mobility solutions. I am very eager to contribute to promoting this leading brand, stated Damien Stéffan.

Transdev
Oct 15th, 2025
Transdev Canada expands its non-emergency medical transportation services in Alberta with the acquisition of Aaron paramedical services

Transdev Canada expands its non-emergency medical transportation services in Alberta with the acquisition of Aaron paramedical services. Calgary (AB), October 15, 2025 - Transdev Canada is strengthening its footprint in Alberta's non-emergency medical transportation (NEMT) sector with the acquisition of Aaron Paramedical Services, a long-standing provider of specialized medical transportation in the Greater Calgary Area. Aaron Paramedical Services has been a trusted partner in delivering safe and reliable NEMT solutions across the province. The company's services include stretcher and accessible transportation, non-emergency inter-facility transfers, EMS training, and event standby for some of Calgary's largest events, including the Calgary Stampede and Calgary Flames games. With a specialized fleet and a team skilled paramedics and attendants, Aaron Paramedical Services brings deep expertise and community knowledge that will now be supported by Transdev's national network and resources. Press release. Transdev Group is proud to welcome Aaron Paramedical Services in its team. Their strong reputation and dedication to patient-centered care perfectly align with its mission to provide safe, reliable, and accessible mobility solutions. This acquisition allows Transdev Group to expand its medical transportation offering in Alberta and continue supporting the health and wellbeing of communities Transdev Group serve. Arthur Nicolet, CEO of Transdev Canada

The Yorkshire Times
Feb 27th, 2025
Mobile Libraries Offer Novel Approach To Bus Journeys

Harrogate International Festivals has once again teamed up with Transdev, which runs the Harrogate Bus Company, to bring a whole world of books to bus passengers.

Marine Log
May 23rd, 2024
First of 7 new Parramatta Class ferries now in service in Sydney

Incat Crowther worked closely with Transport for NSW and operator Transdev on the digital design of the new commuter ferries, including utilizing augmented reality headset technology to enable stakeholders to engage with the digital model of the ship throughout the process.

INACTIVE