Internship

Trade Desk Support Analyst – Internship

Posted on 1/17/2025

Bank of Montreal

Bank of Montreal

10,001+ employees

Diversified financial services provider in North America

Fintech
Financial Services

Compensation Overview

$22.07 - $35.43Hourly

+ Performance-based incentives + Discretionary bonuses

New York, NY, USA

This is a full-time (40 hours per week) internship role based out of New York, NY (on-site).

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
Word/Pages/Docs
Risk Management
Customer Service
Data Analysis
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
Requirements
  • Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
  • Knowledge and experience using relevant systems and technology – Good.
  • Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
  • Knowledge of the risk and regulatory requirements of the business – Good.
  • Prioritization skills – Good.
  • Customer service skills – Good.
  • PC skills (MS Word, Excel, PowerPoint) – Good.
  • Specialized knowledge.
  • Verbal & written communication skills - Good.
  • Organization skills - Good.
  • Collaboration & team skills - Good.
  • Analytical and problem solving skills - Good.
Responsibilities
  • Provides support and delivers operational processes to ensure timely and accurate processing of securities and trade transactions are booked correctly in systems for clean downstream settlement.
  • Gathers and formats data into regular and ad-hoc reports, and dashboards.
  • Organizes work information to ensure accuracy and completeness.
  • Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
  • May function as a problem-solving resource for more junior staff.
  • Follows documented policies and procedures to execute day to day transactions, activities, processes and ensure all Service Level Agreements(SLAs) are met.
  • Checks and reconciles information and documentation to ensure accuracy and completeness.
  • Analyzes data and information to provide insights and recommendations.
  • Identifies and analyzes issues and problems, and resolves discrepancies in a timely manner.
  • Deals with clients directly to resolve trade issues and/or escalates as required.
  • Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
  • Develops and maintains effective relationships with internal & external stakeholders to execute work and fulfill service delivery expectations.
  • Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.
  • Understands the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained.
  • Supports the development of tools and delivery of training focused on delivering business results.
  • Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
  • Analyzes issues and determines next steps.
  • Broader work or accountabilities may be assigned as needed.
Desired Qualifications
  • Post-secondary degree in related field of study desirable.

BMO Financial Group provides a variety of banking services to individuals, businesses, and commercial clients primarily in Canada and the United States. Their offerings include personal banking products like savings accounts, mortgages, and personal loans, as well as specialized services for businesses such as commercial loans and treasury management. BMO also operates in capital markets, providing investment banking, trading, and research services. What sets BMO apart from its competitors is its focus on tailored financial solutions that cater to the specific needs of different industries, including agriculture, technology, and real estate. The company's goal is to deliver comprehensive financial services that support the diverse needs of its clients while generating revenue through interest income, service fees, and wealth management.

Company Stage

IPO

Total Funding

N/A

Headquarters

Toronto, Canada

Founded

1988

Simplify Jobs

Simplify's Take

What believers are saying

  • BMO benefits from increased demand for digital banking services.
  • The rise of sustainable finance creates opportunities for BMO's green financial products.
  • Fintech partnerships enable BMO to innovate and expand service offerings.

What critics are saying

  • Increased competition from fintech companies like Wealthsimple and Koho.
  • Rising interest rates could lead to higher default rates on loans.
  • The shift towards digital banking increases the risk of cyber threats.

What makes Bank of Montreal unique

  • BMO offers tailored financial services across diverse industries and client needs.
  • Strong presence in North America with operations in Canada and the United States.
  • BMO's wealth management division provides comprehensive investment advisory and asset management services.

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Benefits

Health Insurance

Tuition Reimbursement

Accident and Life Insurance

401(k) Retirement Plan

Professional Development Budget

Hybrid Work Options