Full-Time
Tamr Technical Support Engineer
Confirmed live in the last 24 hours
Tamr
51-200 employees
AI-driven data management and integration solutions
Entry, Junior
Cambridge, MA, USA
Position requires onsite presence in Cambridge, MA.
- Masters (preferred) or Bachelor's degree in computer science, engineering, or equivalent field
- 1+ years of experience in a technical role, either as a software engineer or technical customer support engineer
- Professional written and interpersonal skills, which are essential when communicating with customers and clients
- Proven ability to handle complex, open-ended problems
- 1+ years of proven programming skills, preferably in Python
- 1+ years of proven experience with Linux system administration, including shell scripting
- Respond to customer inquiries and assist in troubleshooting and resolving issues
- Attend virtual meetings with clients to analyze, troubleshoot and diagnose problems
- Coordinate with other internal teams (professional services, software engineering, customer success) to get customers unblocked as quickly as possible
- Assist in creating documentation on troubleshooting and how-to-guides
Tamr specializes in data management and integration, helping organizations effectively utilize their data. The company provides software solutions that automate the cleaning, organizing, and unifying of data using AI and machine learning. This automation allows data teams to save time and focus on analyzing data for strategic decision-making. Tamr primarily serves large enterprises in industries like finance, healthcare, and retail, offering a subscription-based model that includes software access, setup, and ongoing support. Unlike competitors, Tamr emphasizes automation in data preparation, ensuring clients have clean and ready-to-analyze data. The goal is to empower organizations to make informed business decisions by transforming their data into a valuable asset.
Company Stage
N/A
Total Funding
$61.2M
Headquarters
Cambridge, Massachusetts
Founded
2012
6 month growth
↓ -22%1 year growth
↓ -25%2 year growth
↓ -40%
Simplify's Take
What believers are saying
- Tamr's inclusion in the Google Marketplace for Generative AI and its partnership with Google Cloud positions it at the forefront of AI and data integration innovation.
- The company's continuous innovation, evidenced by its 16th patent, highlights its commitment to staying ahead in the data management space.
- Tamr's subscription-based model ensures a steady revenue stream, allowing for ongoing support and software updates that benefit clients.
What critics are saying
- The complexity of integrating AI-driven data management solutions may pose challenges for clients, potentially impacting user adoption and satisfaction.
- The competitive landscape in data management and AI is intense, with numerous players vying for market share, which could pressure Tamr's growth.
What makes Tamr unique
- Tamr leverages AI and machine learning to automate data unification and preparation, reducing manual effort and increasing efficiency compared to traditional data management solutions.
- The company's focus on creating 'golden records' ensures that clients have access to the most accurate and reliable data, setting it apart from competitors.
- Tamr's strategic partnerships with industry giants like Google Cloud and Snowflake enhance its capabilities and market reach, distinguishing it from standalone data management providers.
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Benefits
Unlimited Vacation, Flexible Working Hours
Health & Wellbeing
Industry leading parental leave
Employee Discounts & Perks
Retirement and Financial
Social Events