Voleon is a technology company that applies state-of-the-art machine learning techniques to real-world problems in finance. For more than a decade, we have led our industry and worked at the frontier of applying machine learning to investment management. We have become a multibillion dollar asset manager, and we have ambitious goals for the future.
Your colleagues will include internationally recognized experts in machine learning research as well as highly experienced technology and finance professionals. The people who shape our company come from other backgrounds, too, including concert music performance, humanitarian aid, opera singing, sports writing, and BMX racing. You will be part of a team that loves to succeed together.
As the Systems Administrator, you will design, deploy, and maintain IT infrastructure across the firm with a particular emphasis on desktop systems and corporate services, including help-desk and ticket tracking, as well as office equipment. Endpoints are primarily Mac OS, but Windows and back end Linux are used as well. You will be a member of the Corp-IT team, which is flexible in supporting a growing, dynamic team of software, research, and systems engineers. This role is a means to make a difference: you will maintain the backbone of a rapidly growing technology enterprise.
Responsibilities
- Provide high-quality user support for our UK office and international employees.
- Provide on-call coverage during UK hours for our US Corp-IT and Systems teams.
- Quickly and efficiently resolve issues on employee laptops (Mac and Windows OS).
- Administer and maintain enterprise endpoint management/deployment suite.
- Perform Windows server administration, and Office 365 management.
- Handle maintenance of UK office conference rooms.
- Manage technical and hardware onboarding of new users (including creating user accounts, setting up new laptops, and required accessories).
- Route and respond to support tickets quickly and efficiently.
- Take on special project work for our Systems and IT teams.
Required qualifications
- At least three years of experience administering MacOS (ideally with Jamf Pro, and via the command line)
- At least three years of experience managing Office 365 (including via PowerShell)
- At least three years of experience in administration, maintenance, and troubleshooting of Windows Server and Active Directory.
- Familiarity with backup solutions (preferably Veeam)
- Working knowledge of networking services and protocols: TCP/IP, DNS, DHCP, LDAP, SSH, SMTP
- Experience in a Linux environment (RHEL/CentOS)
- Ability to organize, prioritize, and manage multiple tasks in a fast-paced environment.
- Strong communication and attention to detail.
- Excellent creative thinking and excellent problem-solving skills.
- Customer-focused, service-oriented, with the ability to work in a team.
- Able to work independently with little supervision.
Preferred qualifications
- Experience with Atlassian products (Jira/Confluence)
- Familiarity with Ansible on Linux and Mac and/or Apple DEP and VPP
- Scripting in Bash and/or Python
- Proclivity for open source
- LDAP
- Systems infrastructure design
“Friends of Voleon” Candidate Referral Program
If you have a great candidate in mind for this role and would like to have the potential to earn $7,500 if your referred candidate is successfully hired and employed by The Voleon Group, please use this form to submit your referral. For more details regarding eligibility, terms and conditions please make sure to review the Voleon Referral Bonus Program. Equal Opportunity Employer
The Voleon Group is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.
Vaccination Requirement
The Voleon Group has implemented a policy requiring all employees who will be entering our worksite, including new hires, to be fully vaccinated with the COVID-19 vaccine. This policy also applies to remote employees, as such employees will be asked to visit our offices from time to time. To the extent permitted by applicable law, proof of vaccination will be required as a condition of employment. This policy is part of Voleon’s ongoing efforts to ensure the safety and well-being of our employees and community, and to support public health efforts.
