Group Account Supervisor

Job Description

About the Role:

The Group Account Supervisor is a brand champion. They provide strategic input, tactical planning and direction on their account. They have direct management responsibilities. The Account Supervisor builds and maintains positive, lasting client relationships based on effectively achieving the client’s marketing objectives and also in a manner with results in agency profit.

· Constant, positive client contact with key clients

· Ensures client is kept apprised of all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly

· Thoroughly understands, communicates and advocates the agency POV

· Ensures everyone focused on brand strategy and positioning: client, account team, and other internal departments

· Supervises and effectively manages the production of client-approved marketing tools

· Creative: Provides clear strategic direction to creative team; evaluates creative product against strategic direction and provides constructive feedback. Aims for breakthrough creative. Collaborates on creative brief development

· Management: team leader, resolves conflict, provides clear and fair direction and feedback to junior account staff

· Manage client demands vs. budgets

· Raises client awareness as to when changes in client direction affect estimates

· Financial knowledge and control over budget.

· Thorough knowledge of contract and its implications. Sound decision making regarding hours dedicated to jobs, what to prioritize.

Qualifications

About You:

· You provide outstanding client service

· You have experience with HCP brands or are open to learning HCP

· You are a relationship builder

· You have strong strategic thinking abilities

· You’re a leader who wants to mentor a junior member of your team

· You have 1-2 years of managerial experience with direct reports