Full-Time

Consumer Support Specialist

Posted on 4/30/2024

Keeper Security

Keeper Security

201-500 employees

Secure password and secrets management platform

Cybersecurity
Data & Analytics

Entry

Remote in USA

Required Skills
Communications
Requirements
  • Associate Degree or equivalent work experience
  • At least one-year experience in customer support
  • Proficiency in Microsoft Office Suite and GSuite
  • Strong keyboarding skills (40+ wpm)
  • Excellent communication skills
  • Ability to work independently
  • Bachelor's Degree preferred
Responsibilities
  • Answering and following up on inbound calls, chats, and emails from Consumer customers
  • Providing high level of service and accurate product information
  • Identifying product improvements and reproducing bugs
  • Maintaining confidentiality and upholding company policies
  • Performing other assigned functions

Keeper Security, Inc. is renowned for its robust zero-trust security framework, offering cutting-edge solutions in password management, privileged access management, and secure remote connections. This makes it a stimulating workplace for tech professionals who are keen on aiding businesses secure their digital assets. The company’s focus on continuous technological advancement in secrets management for DevOps ensures employees are always at the forefront of industry standards, making it a prime locale for career development in cybersecurity.

Company Stage

Seed

Total Funding

$60.3M

Headquarters

Chicago, Illinois

Founded

2011

Growth & Insights
Headcount

6 month growth

11%

1 year growth

13%

2 year growth

22%