Production Manager

Overview

The Production Specialist I position is responsible for overseeing the entire production process for an assigned list of STM journals, which includes copyediting and composition through print and online deliverables, with a prominent focus on the quality of the content. The role serves as a point of contact for internal and external customers as well as prepress vendors. The Production Specialist I is responsible for oversight and adherence to the established schedule from submission to production through print and online distribution. Responsibilities also include quality checking at various points in the process, monitoring page budgets and other metrics, and working collaboratively with and providing feedback and direction to vendors. This position works closely with societies, editors, internal staff, and vendors to guarantee timely completion of projects

Essential Duties and responsibilities

• Manages and coordinates the preparation and tracking of all journal content for successful and timely distribution to print and online publication.
• Responsible for the quality of all content deliverables, including online platform(s).
• Manage increasingly complex and/or society print and digital journals, ensuring deadlines are met and all content is delivered online on time to the appropriate electronic platforms.
• Manage vendor's work with focus on strict adherence to quality and schedule, escalating concerns as necessary with management.
• Assist others with training Q&A and provide sample training materials as needed.
• Interact with and manage internal and external customers (publishers, editors, authors, societies) and vendors.
• Manage prepress vendor’s performance; evaluate work done by vendor, including documenting errors and providing feedback; participate in regular meetings with vendors as needed to monitor performance, troubleshoot, resolve errors and performance issues to keep production process moving.
• Monitor page budgets, excessive alterations, and other risks for unbudgeted production costs, escalating to management as needed.
• Responsible for tracking receipt of and managing processing and quality of ads. Manage advertising placement instructions.
• Update high-level production reports and systems with status information. Identify cost-savings initiatives when possible.

Job Qualifications

Education:  Bachelor’s degree in liberal arts, Communication, English or a related discipline, or equivalent experience required.

Experience:

5 years previous experience in the STM publishing experience preferred

Should have experience in leading a team of 5 to 8 members

1+ year copyediting scientific or health sciences journals or books preferred

Experience working within digital content delivery/content management platforms

Strong organizational, communication, and follow-up skills 

Ability to prepare and conduct customer-facing business meetings with remote participants

MS Office Suite, Adobe, and XML

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.