Benefits Specialist

The Benefits Specialist provides critical support to retired and active global personnel. This role acts as a liaison between personnel and vendors, ensuring accurate administration of benefits, policies, and procedures. You’ll handle life insurance, travel insurance, and other essential benefit programs, offering exceptional customer service and administrative expertise.

Location: Richmond, hybrid schedule opportunity
Rate:Competitive salary + great benefits!

Responsibilities:

• Deliver excellent customer service, educating current and former personnel on benefits, eligibility, and resolving related issues.

• Manage and process TCK college allowance applications in compliance with organizational policies.

• Analyze and process life and property insurance billing, ensuring accuracy and coordinating with external vendors.

• Handle life insurance death claims, guiding beneficiaries through the process and ensuring timely resolution.

• Assist the Sr. Benefits Specialist in retirement contributions, resource fairs, and updates to internal systems.             

Requirements:

• Associates degree, preferred.

• 1 to 3 year’s experience in general business.

• Strong analytical, problem-solving, and project/process management skills.

• Proficiency in Microsoft Office Suite, Workday/ERP systems, and excellent communication skills.

• Ability to maintain confidentiality and work independently with minimal supervision.

Benefits and Perks:

• Medical insurance with choice of 3 plans, dental, vision, HSA and FSA benefit plans (and more!)

• Short- and long-term disability and basic life insurance coverage (employer paid) - with supplemental coverage available

• 403(b) Retirement Plan Savings - with 5% employer contribution plus up to a 4% matching contribution, fully vested after 3 years

• 21 days of paid time off accrued in the first year, plus 11 paid holidays and the week between Christmas and New Years 

• Volunteer Mission Trip Benefits so you can experience mission life first hand by working with our teams overseas 

• Access to tuition discounts

• See a summary of our comprehensive benefits package for full time regular and contract employees here.

Worker Type:

EmployeeRegular

Time Type:

Full time