Full-Time

Business Systems Analyst

Salesforce

Confirmed live in the last 24 hours

Sophos

Sophos

1,001-5,000 employees

Provides cybersecurity solutions for businesses

Cybersecurity

Compensation Overview

CA$75k - CA$125kAnnually

+ Bonus Eligibility

Mid

Remote in Canada

Base salary in Canada ranges from $75,000 to $125,000.

Category
Project Management
Business Development
Business & Strategy
Required Skills
Agile
Visio
Salesforce
JIRA
Confluence
Requirements
  • Domain expertise in Sales, Marketing and Support Processes in relation to B2B or B2C Models.
  • 3(+) years of experience in a business analyst or related role.
  • Experience with Sales Cloud, CPQ and OM is preferred.
  • Experience with Process Documentation including ticket creation (Jira), Flowcharts (Gliffy, Visio etc), and write-Ups/Proof-Of Concepts (Confluence).
  • Experience in performing impact analysis.
  • Evaluation of technical and functional specifications and their cohesion.
  • Ability to learn, assess, and determine optimal ways to leverage off-shelf enterprise solutions, via a combination of configuration and, where needed, customization.
  • Experience working in an Agile environment.
  • Knowledge of industry-standard methodologies, tools, and processes for business and process analysis.
  • Ability to adapt communication style to technical and non-technical audiences, both verbally and in writing.
  • Degree in Information Technology, business-related subject, or equivalent.
  • Willingness to learn new technologies and wear multiple hats.
  • Self-driven individual with strong initiative who will take ownership throughout the project lifecycle.
  • Drive best practice business processes and solutions.
  • Ability to prioritize and work well in a fast-moving environment with competing demands.
  • Excellent verbal and written communication skills and high attention to detail.
  • BS/BA; an MBA or similar advanced degree is a plus.
  • Experience with Impartner a plus.
Responsibilities
  • Serve as primary liaison between the internal business stakeholders and the IT Technical development team, ensuring that business processes and requirements are unambiguous, testable, measurable and articulated in a manner that allows the technical team to propose, estimate, construct and deliver appropriate solutions.
  • Build strong relationships with internal business peers and develop/maintain an understanding of the business process areas under our responsibility that is equal to or exceeding those of our colleagues operating the business. Take ownership and make recommendations on business requirements and solutions that increase value to the customer (both internal and external).
  • Lead requirements gathering activities, including translating business needs into detailed business requirements documents, use cases, and systems interaction diagrams.
  • Model current and future state business processes and ask questions needed to fully understand business objectives and elicit/refine complex business requirements necessary to achieve them. Ensure requirements and solutions proposed map clearly to the objectives established.
  • Analyze business requirements and, working with technical architects and development teams, verify that developed solutions are achievable, meet the scope and quality expectations of key business stakeholders, and are consistent with IT design concepts.
  • Represent functional area and IT on cross-functional enhancements and projects, including the coordination and resolution of issues, where required.
  • Work with 3rd party application vendors, whose software has been deployed at Sophos, to understand the plan of intent and plan of record for future product plans. Articulate needs and advocate for capabilities Sophos deems a priority.
  • Assess and collate information on functional specifications for existing and future versions of both internal and commercial applications in use. Advise representatives from the business and IT on the impact of new functionality and opportunities for business improvement.
  • Assist team in prioritization of bug fixes and enhancement requests as part of run-rate activities supporting business operations. Run backlog prioritization sessions working closely with business stakeholders to manage the backlog of requests.

Sophos provides cybersecurity solutions to protect businesses from digital threats like malware, ransomware, and phishing attacks. Their products include endpoint protection for individual devices, network security for entire systems, and mobile security for smartphones and tablets. A key feature is Sophos Central, a cloud-based management console that allows users to oversee all security measures from one platform, making it easier to manage and respond to threats. Additionally, Sophos offers Managed Detection and Response (MDR) services, where experts monitor and address security incidents for clients who may not have in-house capabilities. Unlike many competitors, Sophos focuses on an integrated approach to security, combining various services and products to enhance overall protection. The company's goal is to provide comprehensive security solutions that are accessible and effective for businesses of all sizes.

Company Stage

Acquired

Total Funding

$81.3M

Headquarters

Abingdon, United Kingdom

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Sophos' recognition as a leader in multiple categories by G2 highlights its strong market position and credibility.
  • The company's strategic partnerships, such as with GAC Group, enhance its ability to deliver specialized cybersecurity solutions across various industries.
  • The appointment of Joe Levy as CEO and Jim Dildine as CFO signals a strong leadership team poised to drive future growth and innovation.

What critics are saying

  • The increasing complexity and frequency of ransomware attacks, as highlighted in their reports, could strain Sophos' resources and response capabilities.
  • The cybersecurity skills gap, particularly among Managed Service Providers (MSPs), could limit the effectiveness of Sophos' solutions and services.

What makes Sophos unique

  • Sophos offers a unified cloud-based management console, Sophos Central, which simplifies the management of multiple security solutions from a single platform, unlike many competitors who offer fragmented solutions.
  • Their Managed Detection and Response (MDR) services provide expert monitoring and incident response, a critical advantage for organizations lacking in-house cybersecurity expertise.
  • Sophos' comprehensive product suite, covering endpoint, network, and mobile security, positions it as a one-stop-shop for cybersecurity needs, unlike competitors who may specialize in only one area.

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