Full-Time
Transportation Call Center Contact Agent
360 IT Professionals
11-50 employees
Software development, mobile/web, and Salesforce solutions
No salary listed
Atlanta, GA, USA
In Person
 Customer Experience & Support (1) |
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- 3+ years' work experience (minimum).
- 5+ years preferred.
- Excellent command on English and Spanish language.
- Strong customer service skills and phone etiquette.
- Must have clean criminal record with the ability to pass finger-print background check.
- Provide support for information technology projects installation of software on machines and mobiles.
- The Transportation Call Center Contact Agent will work with a team of other Transportation Call Center Contact Agents under the general supervision of a Transportation Call Center Contact Agent Lead and a Transportation Manager who is responsible overall for the Call Center operations.
- Depending on the proficiency and level of expertise, the Transportation Call Center Contact Agent may be selected to be part of the level 2 support within the service desk to provide expert support to other analysts for critical issues or applications.
360 IT Professionals provides custom software development services, covering product development, mobile and web technologies, workforce solutions, and Salesforce cloud services. They build bespoke software tailored to each client, using a mixed team of seasoned experts and energetic new professionals guided by best practices in Silicon Valley. The company emphasizes ethical, agile collaboration to deliver high-value solutions that help clients become more productive and scalable. What sets them apart is their blend of experienced talent with fresh perspectives, a strong local presence in Fremont, CA, and a disciplined focus on delivering practical, business-focused results rather than generic tech features. Their goal is to be a trusted partner that helps clients evolve into more productive units by providing complete software development capabilities and end-to-end support.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Fremont, California
Founded
2013
Simplify's Take
What believers are saying
- Clutch highly rates IT staffing and development services at $25-$49/hr.
- Active hiring for 60 roles signals expansion in Fremont tech market.
- $54.8M revenue from diverse tech stack including JavaScript and PHP.
What critics are saying
- Poor Clutch reviews cause 70-90% market erosion in 3-6 months.
- Google poaches 30% engineers leading to high turnover in 6-12 months.
- AI platforms displace 60% revenue from PHP contracts in 12-24 months.
What makes 360 IT Professionals unique
- Blends experienced and young professionals for innovative software solutions.
- Specializes in .NET, PHP, Android, iPhone, and Salesforce cloud services.
- Offers IT staffing, product development, and mobile technologies from Fremont.
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