We are seeking a highly motivated and experienced Associate Account Manager to join Club Monaco’s international franchise team. As an Associate Account Manager, you will be responsible for maintaining strong relationships with our international franchise partners, driving sales, and ensuring exceptional customer satisfaction. You will assist the director on daily needs, communicating with the partners on adhoc needs, while aligning to the brand’s standards. The ideal candidate should have a deep understanding and passion for the fashion industry, strong sales and negotiation skills and drive to deliver results.  

Responsibilities: 

• Address partners’ inquiries, concerns, and requests in a timely and professional manner.
• Understand business objectives, market trends, and competitors to identify opportunities for growth and collaboration. 
• Develop knowledge of the competitive landscape including merchandising and pricing.
• Collaborate with cross functional teams, including merchandising, production, and marketing, to ensure all projects are being executed in a timely manner in the expected standards. 
• Communicate with franchise partners on any updates on design changes, pricing, shipping alerts, etc. 
• Attend bi-weekly and monthly touch bases with franchise partners and execute on actionable items. 
• Communicate with franchise partners and liaise with internal cross functional teams to strategize on product needs and developments
• Collaborate with VM and retail teams to ensure franchise partners are aligned with each seasonal direction 
• Conduct weekly and monthly analysis on sales and performance 
• Prepare sales reports and presentations to track performance to support decision-making process 
• Market: prepare all market related documents for partners and conduct market appointments either virtual or in the New York Showroom

Requirements: 

• 4-5 years of relevant wholesale or franchise experience or a related field. 
• Bachelor’s Degree or equivalent experience
• In-depth knowledge of the fashion industry, including current trends, brands, and market dynamics
• Excellent communication and interpersonal skills to effectively engage with partners, understands their needs, and present solutions
• Highly organized with exceptional attention to detail and the ability to multi-task with strong follow up skills. 
• Ability to analyze data to understand wins and losses and create effective sales strategies.
• Proficiency in Excel and PowerPoint 
• Familiar with D365 
• Self-motivated, proactive, results-driven with the ability to work independently and also as a part of a team

Salary Range: $60,000 - 75,000