Full-Time

Bilingual Product Guide

English/Mandarin, Part Time

Posted on 5/29/2024

Arc'teryx Equipment

Arc'teryx Equipment

1,001-5,000 employees

High-quality technical outerwear and equipment

Consumer Goods

Entry

Toronto, ON, Canada

Required Skills
Customer Service
Requirements
  • Passionate about delivering exceptional customer service
  • Self-motivated and enjoy problem solving
  • Flexible and adaptable when faced with ambiguity
  • Balanced autonomy and collaboration
  • Inspire breakthrough thinking and continuous improvement
  • Seek the best solutions with an unwavering commitment to do what is right
  • Passion for work and outdoor activities
Responsibilities
  • Delivering a best-in-class brand experience to guests
  • Sharing technical product knowledge and supporting with problem solving
  • Building a strong understanding of products and weaving information into guest interactions
  • Championing Arc’teryx as a brand ambassador in-store and in the community
  • Developing passions in and out of the store
  • Supporting store leadership team on projects and brand initiatives
  • Providing feedback on merchandising and in-store experience
  • Maintaining collaborative relationships with team and store leadership
  • Participating in various store tasks as assigned
  • Answering store phones and responding to voicemails and emails
  • Processing guest transactions accurately and efficiently
  • Receiving and unpacking inventory boxes

Arc'teryx specializes in crafting high-quality technical outerwear and equipment for mountain sports, utilizing advanced technologies and their own manufacturing facility to ensure precision and performance in their products. The company's products are built using advanced technologies and are manufactured in-house to guarantee precision and performance.

Company Stage

M&A

Total Funding

N/A

Headquarters

North Vancouver, Canada

Founded

1989

Growth & Insights
Headcount

6 month growth

11%

1 year growth

30%

2 year growth

40%
INACTIVE