Restaurant Host

Job Description

The Restaurant Host is responsible for managing guest reception and seating arrangements, ensuring optimal dining room operations, and maintaining a professional atmosphere.

• Greet and welcome guests in a professional manner upon arrival
• Obtain and record essential dining information from guests, including dietary requirements and special occasions
• Strategically manage dining room seating arrangements, anticipating business fluctuations to maximize efficiency
• Implement organized seating protocols to maintain optimal service flow for servers
• Conduct regular, thorough inspections of restaurant areas, promptly reporting any equipment deficiencies or aesthetic issues through appropriate channels
• Maintain a clean and safe working environment in compliance with health and safety regulations
• Actively participate in and promote adherence to health and safety initiatives

Qualifications

• High school diploma or equivalent required
• 1-2 years of experience in a customer-facing role, preferably in hospitality
• Previous experience in a luxury establishment preferred
• Excellent communication and interpersonal skills
• Proficiency in restaurant reservation systems
• Self-motivated, with the ability to make effective decisions
• Demonstrates initiative, and the ability to work with minimal supervision
• Ability to deliver exceptional service levels under pressure
• Ability to multitask and prioritize in a fast-paced environment
• Flexible schedule, including nights, weekends, and holidays
• Knowledge of food safety and sanitation practices
• Basic math skills for managing wait times and table assignments
• Physically fit to stand and walk for the duration of the shift
• Familiarity with point-of-sale (POS) systems a plus