Full-Time

Deputy Manager

Care Home Management

Posted on 10/7/2025

Bupa

Bupa

10,001+ employees

Multinational health insurer and care provider

Compensation Overview

£34.8k/yr

+ Welcome Bonus

Derby, UK

In Person

Category
Medical, Clinical & Veterinary (2)
,
Required Skills
Customer Service
Requirements
  • Previous experience of working as a Deputy Manager within a care home environment with a genuine commitment to adhering to CQC standards and expanding your professional development
  • You will have a real understanding of the benefits that the right nursing care can bring to resident’s lives, you’ll champion independence, choice and dignity by delivering the highest quality care to our residents
  • An effective communicator who’s able to build strong and honest relationships with residents and their families
  • You’re a natural leader, someone who’s ready to share leading and mentoring a team, able to delegate effectively and promote excellent customer service and relationships
  • Someone with excellent time management who can effectively prioritise their workload
  • A respectful and compassionate team player with the belief in giving your personal best
  • You will be proficient in Microsoft Office, knowledge and experience in electronic care planning is highly desirable.
Responsibilities
  • You’ll oversee and assist all aspects of nursing care/activities within the home
  • With the help of your team, you’ll create and update individual electronic care plans for our residents, maintaining clear, accurate and up-to-date medication records
  • It’s imperative that the correct staffing levels are maintained through efficient management of rotas, you’ll ensure adequate staffing is always maintained within the home
  • You’ll provide day to day support and guidance to the team - promoting our residents' independence, choice and dignity
  • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community
  • Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond
Desired Qualifications
  • Knowledge and experience in electronic care planning is highly desirable.

Bupa provides health insurance and direct healthcare services, including dental and optical care, plus a network of aged care homes and retirement living, serving individuals, businesses, and care facilities. It funds services with premiums and fees, reinvesting profits because it has no shareholders and operates as a provident association. Its offerings cover personal insurance, workplace wellness, and care services under one global brand, with a presence in 190 countries. The goal is to improve people’s health and wellbeing by delivering accessible health care and support at scale.

Company Size

10,001+

Company Stage

Debt Financing

Total Funding

$745.8M

Headquarters

London, United Kingdom

Founded

1974

Simplify Jobs

Simplify's Take

What believers are saying

  • Acquires King Edward VII's Hospital by end-2025, creating London specialist care hub with Cromwell.
  • Partners with Australian Open 2026, promoting Blua to millions via inclusivity events.
  • Appoints Broadley, Holthof, and Whitehead in 2026, adding finance, clinical, and AI expertise.

What critics are saying

  • MHRA scrutiny overstates Medication Check claims, sparking lawsuits and trust erosion by Q1 2027.
  • 23andMe's £99 PGx test captures 20% UK corporate share, undercutting Bupa by mid-2027.
  • NHS free PGx screening diverts 5 million patients from Bupa tests by end-2026.

What makes Bupa unique

  • Bupa integrates health insurance with owned hospitals, clinics, and 900 dental centres globally.
  • Blua digital platform serves 8.1 million customers with virtual GP and chronic care management.
  • Provident structure reinvests profits without shareholders, focusing solely on customer healthcare.

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Benefits

Health Insurance

Paid Vacation

Life Insurance

401(k) Retirement Plan

Performance Bonus

Gym Membership

Hybrid Work Options

Company News

Bupa
Mar 31st, 2026
Bupa appoints Philip Broadley, Bruno Holthof and Gill Whitehead as Non-Executive Directors.

Bupa appoints Philip Broadley, Bruno Holthof and Gill Whitehead as Non-Executive Directors. 31 March 2026 Bupa today announces the appointments of Philip Broadley as a Non-Executive Director with effect from 1 April 2026 and Professor Bruno Holthof and Gill Whitehead, OBE as Non-Executive Directors from 10 April 2026. Philip will join the Audit, Risk and Remuneration Committees, Bruno will join the Remuneration Committee and Gill will join the Risk Committee. All three will also join the Nomination & Governance Committee. Philip brings extensive international life sciences and financial services experience having worked in both senior executive and non-executive board roles in four FTSE100 listed companies. Previously he was Group Finance Director of Prudential plc from 2000 until 2008 and subsequently held the same position at Old Mutual plc from 2008 until 2014. He has served as Chairman of 100 Group of Finance Directors and as a member of the Code Committee of The Takeover Panel. He was a director of Legal & General Group plc from 2016 until 2025, chairing the audit committee for six years and serving for a time as Senior Independent Director. Prior to his board roles, Mr. Broadley began his career at Arthur Andersen in 1983, becoming a partner in 1993, where he specialised in auditing banks and insurance companies. Mr. Broadley is a Fellow of the Institute of Chartered Accountants in England and Wales. Mr. Broadley graduated in Philosophy, Politics and Economics from St. Edmund Hall, Oxford, where he is now a St. Edmund Fellow. He holds an MSc in Behavioural Science from the London School of Economics. Philip is Chair of Lancashire Holdings Limited and Senior Independent Director and Audit Committee Chair at AstraZeneca PLC. Bruno brings in-depth knowledge of healthcare systems in different markets, with an operational understanding of healthcare services and more than 10 years' experience on the boards of public listed companies. He has previously served as CEO of Oxford University Hospitals NHS Foundation Trust (2015-2022) and CEO of the Antwerp Hospital Network (2004-2015). Prior to that he was a partner at McKinsey & Company, serving a wide range of healthcare clients in Europe and the United States and gained significant expertise in the areas of strategy, organisation and operations. He holds an MBA from the Harvard Business School and an MD/PhD from the University of Leuven. He is Investment Partner of the EQT Life Sciences Health Economics Funds and Visiting Professor of Health Innovation at the University of Oxford. Non-Executive Chair of Financière de Tubize, reference shareholder of UCB, a global biopharma company and Non-Executive Chair of Tristel plc, an AIM listed company providing innovative disinfection solutions to hospitals worldwide. Gill brings significant executive and regulatory experience in the technology and media sectors having worked at Ofcom, Google, Channel 4 and the BBC. She is a Visiting Policy Fellow at the University of Oxford's Internet Institute focusing on global developments in AI safety, and is a Responsible AI advisory panel member to UK Government Digital Services. Gill was Group Director, Online Safety at Ofcom until late 2024 and Chair of the Global Online Safety Regulator Network for 2024. Before that, from 2021 to early 2023, she was Chief Executive of the Digital Regulators Forum, a collaboration between the UK's largest regulators. Gill spent four years as a Senior Director at Google, leading Market Insights and Client Solutions & Analytics teams, after holding several digital strategy and data leadership roles at Channel 4 and the BBC. She began her career at Deloitte Consulting. Gill's Board experience spans FTSE 50 companies, public bodies and sport. She has previously served as a Non-Executive Director of the Financial Ombudsman Service and Camelot (operator of the UK National Lottery). She is currently a Non-Executive Director at NatWest Group plc, Informa plc, the British Olympic Association, and was Chair of the Women's Rugby World Cup (England) 2025. She received an OBE in the 2026 King's New Year Honours for services to women's rugby. Don Robert, CBE, Bupa Board Chair, said: "We are delighted to welcome Philip, Bruno and Gill to the Bupa Board. Their appointments will strengthen the financial services, clinical and digital experience on the Board at an important time in Bupa's strategic development, and I look forward to working with them all." The British United Provident Association Limited (BUPA 1025Z LN) About Bupa. Established in 1947, Bupa's purpose is helping people live longer, healthier, happier lives and making a better world. Bupa is an international healthcare company serving 68 million customers worldwide. With no shareholders, Bupa reinvest profits into providing more and better healthcare for the benefit of current and future customers. Bupa has businesses around the world, principally in Australia, the UK, Spain, Poland, Chile, Hong Kong SAR, India, Türkiye, Brazil, Mexico and New Zealand. Bupa also have associate businesses in Saudi Arabia.

Australian Defence Magazine
Mar 9th, 2026
Serco wins ADF health services contract extension

Serco wins ADF health services contract extension. 9 March 2026 2 / 3 free articles left. Serco has been awarded a contract extension with Bupa to deliver health services across australian Defence force (ADF) health centres for a further 12 months to 30 june 2027. "This contract recognises the commitment and expertise of Serco in ensuring the health and operational readiness of the ADF," Serco, Chief Executive, Anthony Kirby, said. This contract extension will see Serco continue to support the health, wellbeing and operational readiness of ADF personnel through integrated clinical care delivered on base across Defence health facilities. "I am delighted that we can bring the passion, professionalism, skill and dedication of our clinicians and support teams to deliver high-quality care every day for those who serve Australia," Kirby stated. Serco's frontline health workforce has more than 2,100 doctors, dentists, nurses and allied health professionals working across 64 Defence health centres, supporting approximately 80,000 ADF members and reservists. Additionally, a telehealth service, Medical Advice Triage, is available to all ADF personnel seeking healthcare remotely. Registered nurses have provided 24/7 telehealth triage and advisory services to all ADF members. The team have managed a high volume of calls each day and also offer mental health support for Veterans. Serco has supported the delivery of ADF health services since 2019, working alongside Bupa to deliver care in complex operational environments for Defence. Under the contract, Serco has provided a fully supported and clinically governed workforce aligned to Defence needs, delivering care across Australia and at Butterworth, Malaysia and supporting ADF members wherever they are posted.

PR Newswire
Jan 29th, 2026
Bupa and Tencent launch Hong Kong's first palm-based check-in service for healthcare

Tencent and Bupa Hong Kong have launched Hong Kong's first palm verification check-in service for the healthcare sector. The Express Check-in system is now available across 20 Bupa clinics, with three locations featuring advanced palm-scan technology powered by Tencent PalmAI. The AI-driven biometric technology captures palm print and palm vein patterns for secure, contactless authentication. Patients can check in by placing their palm over a scanner, eliminating the need for ID cards or physical contact. Other clinics offer QR code-based check-in for flexibility. Tencent PalmAI has been adopted by tens of millions of users globally since 2022. The technology aims to improve speed, convenience and hygiene whilst strengthening privacy. The solution was implemented by Tencent Cloud and is integrated with Bupa's Blua Health app.

Bupa
Dec 3rd, 2025
Bupa Finance plc announces successful issue of £400,000,000 6.625 per cent

Bupa Finance plc Announces Successful Issue of £400,000,000 6.625 per cent. Fixed Rate Subordinated Notes due 2045 and settlement of Tender Offer for its £400,000,000 5.00 per cent. Fixed Rate Subordinated Notes due 2026 (the “2026 Tender Notes”) and £300,000,000 1.750 per cent. Fixed Rate

Bupa
Oct 16th, 2025
Bupa to acquire King Edward VII's hospital

Bupa to acquire King Edward VII's hospital. Bupa has agreed terms to acquire King Edward VII's Hospital, an independent private hospital located within the prestigious Harley Street health district in central London. The acquisition is anticipated to complete by the end of 2025. King Edward VII's Hospital has 56 beds, three operating theatres and a state-of-the-art specialist outpatient and diagnostic medical clinic that opened in 2022. It offers outpatient, diagnostics, day case and inpatient services and specialises in musculoskeletal, women's health, urology, and digestive health, as well as offering a wide range of additional services, including ophthalmology and dermatology. The addition of King Edward VII's Hospital to the Bupa portfolio follows the acquisition of New Victoria Hospital in August 2025. With New Victoria Hospital's specialist units for gynaecology and gastroenterology, and Cromwell Hospital's dedicated orthopaedics, cancer and cardiac care units, the new trio of Bupa hospitals form a hub for Bupa customers in London, offering access to end-to-end specialist care and the opportunity for diagnosis and treatment to take place within Bupa's high-quality facilities for a seamless, peace-of-mind patient healthcare journey. Sarah Melia, General Manager of Bupa Health Services said: "Bupa will be delighted to welcome King Edward VII's Hospital into Bupa, as the third hospital within its network as Bupa expand its secondary care footprint within London. "The addition of King Edward VII's Hospital creates a hub of specialist services within the London region for our customers and patients, enabling them to get fast access to care within Bupa. We're excited for the shared health innovation that this hub creates, as well as a premium proposition for healthcare professionals offering greater access to new treatment techniques and best practice through greater collaboration and sharing across the hospital network." Sir Richard Sykes, Chairman of the Board of Trustees at King Edward VII's Hospital said: "Becoming part of Bupa will mean the hospital will be able to continue its distinctive tradition of excellence and care. "Our charity, which has operated the King Edward VII's Hospital since 1899, will now focus entirely on the valuable work of supporting the health of veterans and their families. We look forward to developing new ways of supporting the health needs of those who have served our country and their families." Jeremy Butler, CEO at King Edward VII's Hospital added: "We are pleased to be joining Bupa and look forward to becoming part of Bupa Health Services. Both King Edward VII's and Bupa are well recognised brands, synonymous with high quality care. By creating greater access to speciality care, we aspire to attract more patients and experts to the hospital." Patients will see no change to the high-quality care they are used to at King Edward VII's Hospital and all appointments and treatment will go ahead as planned. For more information, please contact the Bupa Press Office on [email protected] or call 020 7833 7040. About Bupa Global, India and UK. Bupa's purpose is helping people live longer, healthier, happier lives and making a better world. Health insurance accounts for a large part of its business with Bupa UK Insurance, the UK's leading health insurer, providing health and dental cover to over 4.1 million people. Bupa Global is the premium health insurance arm of Bupa, serving 400,000 customers around the world. Niva Bupa is a leading provider of health insurance and retail health insurance in India, with 22.2 million customers. Bupa Dental Care is a leading provider of dentistry in the UK, providing dental services in over 390 centres across the UK and Ireland. Bupa Care Services supports around 7000 residents in over 115 care homes and 10 Richmond care villages. Bupa Health Services includes over 90 health clinics, New Victoria Hospital, and Cromwell Hospital in London which provides care for insured, self-pay and international patients. Bupa plan to open 70 Mindplace mental health centres by 2027.

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