Enterprise Customer Success Manager

What makes Ivo a great place to sell? Rebecca Baldwin Last updated March 11, 2026 I recently saw that Ivo is one of the best places to work in the world if you're an account executive. According to RepVue, Ivo AI, Inc. is in the top 5% of sales organizations globally and the #3 sales organizations worldwide for inbound lead flow. I'm not surprised. I've been working as an account executive at Ivo for the past year, and I can honestly say it's one of the best places I've ever worked as a seller. I've been fortunate to work some incredible deals during my time here, and thinking about what's made my time successful, it's due to three factors. Product-market fit. There is a need for its product. What could in-house legal teams accomplish if they weren't stuck, day after day, in the tedium of manual tasks? Ivo AI, Inc. has seen time and again from its customers that when you combine the ingenuity of lawyers plus the information processing ability of AI, fantastic outcomes happen. Lawyers, revenue operations leaders, finance departments, procurement teams all want Ivo's platform; by eliminating the bottleneck for legal, Ivo AI, Inc. unlock business insights for other departments. Access to the product team. One thing I have noticed, when selling to enterprise customers, is that they expect the product to be configured to how they work. At Ivo Ivo AI, Inc. approach this customer need with deep curiosity and a genuine collaborative spirit - something that has not been my experience prior to joining Ivo. Sellers at Ivo have access to the engineering team, product design team, leadership and that means that end users have access to these individuals. Perhaps it is my former life as an attorney, but I feel that one of my main responsibilities as an Enterprise Account Executive is to advocate for my customers' needs. Ivo has embraced my approach, and has created an exceptional environment of cross departmental collaboration. Culture. This factor is hard to define but easy to identify. Part of its brand promise is creating a world-class product, and doing that is incompatible with indifference. People here care about its work, they care about its customers, they care about the problem Ivo AI, Inc. is solving, and Ivo AI, Inc. care about each other. You can see it in everything they do. And when you have an organization that takes such deep care in its work, that makes the practice of selling a thousand times more meaningful. When you're selling an AI product, you're not relying on a traditional software sales playbook. You're selling a partnership based on a shared vision and a promise to evolve together as the technology evolves together. That means that its values and its customers' values align. Ivo has fully returned to the office; the team is in San Francisco five days a week. I don't think I would have been able to fully immerse myself in the Ivo culture so quickly, nor would I have had the access to the Ivo team that I need to close deals if I weren't in the office. It really is true that collaboration is so much easier to achieve face-to-face than over remote tools, and I can often get requests completed in minutes that might take hours if I asked for them in a message. Everything is a tradeoff, but for me, the benefits I experience as a seller by being in the office outweigh the drawbacks. I'm excited to have a front seat to the future of AI technology working with Ivo. If you feel the same, take a look at its current job openings and see if there's something that interests you. Want to see what Ivo can do for you? Schedule a demo today.

Ivo AI raises $55M to scale contract intelligence for legal teams. Legal artificial intelligence technology startup Ivo AI Inc. said today it has closed on a $55 million funding round as it looks to accelerate the development of its platform and expand its product and engineering teams. The Series B round, which values the company at $355 million, was first reported by Forbes. It was led by existing investor Blackbird and saw participation from new investors including Costanoa Ventures, Fika Ventures, Uncork Capital, GD1 and Icehouse Ventures. The company caters to the growing demand for tools that can automate much of the grunt work performed by law firms on behalf of large corporations, driving investor interest in the AI legal technology segment. In December, another legal AI tech startup called Harvey AI Inc. raised $160 million in a deal valuing it at $8 billion. Ivo's valuation remains quite a bit lower than Harvey's, but it has a diverse customer base that includes enterprise technology giants such as Uber Technologies Inc., Reddit Inc., IBM Corp., Shopify Inc. and Canva Pty Ltd. The startup's software is primarily focused on automated contract reviews, enabling companies to speed up this process by reducing the need for humans to do it manually. Its flagship tool integrates with Microsoft Word, which is widely used by lawyers for drafting and negotiating contracts. More recently, Ivo has expanded its capabilities to include contract intelligence. It can analyze agreements to obtain insights from them, so legal teams can understand how their risk profiles and negotiating positions have changed. It also helps legal teams to understand contractual obligations, relationships across contracts and identify deviations from standard legal terms. Ivo co-founder and Chief Executive Min-Kyu Jung (pictured, left, with co-founder Jacob Duligall) told Reuters in an interview that the company has seen demand for its tools shift from large volumes of simple contracts to more complicated ones. "Increasingly, the trend has been for more complex agreements," he said. The startup is well aware of the risks of using AI in the legal industry. In recent years, there have been a number of reports of AI making major errors, for instance by generating fake citations. In 2024, a Virginia judge ordered lawyers in a lawsuit to explain why he should not sanction them after they submitted a filing that included "fictitious" AI-generated cases as a supposed legal precedent. The judge ultimately opted not to sanction the attorney in question, but emphasized that it's their responsibility to check the accuracy of any filings they submit with the assistance of AI tools. Jung insisted that Ivo avoids these errors because it breaks down contract reviews into more than 400 separate tasks, with each one being performed by AI agents that specialize in a particular function. He said it's a more detailed methodology that leads to more accurate and defensible results than standard generative AI chatbots. Jung added that this is necessary, because lawyers are among the most skeptical and discerning customers, whose trust can only be earned through real-world performance, not marketing. This level of accuracy has helped Ivo, which was founded in New Zealand but is now headquartered in San Francisco, to grow its annual recurring revenue by more than five times since its last funding round in February. Over the last year, it has more than doubled its customer base, Jung said. Looking forward, Ivo said it will use the funds from today's round to accelerate its product development and triple the size of its 60-person team by the end of the year. Photo: Ivo AI. 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