Phlebotomist

Phlebotomist
Full-time, Nights: 10:30p-7a, every other weekend required

As a Phlebotomist at Wilkes-Barre General Hospital, you’ll join a team that has been committed to caring for the local community for 150 years and be a part of a culture that's dedicated to improving lives. Our employees enjoy a comprehensive benefits package which may include health insurance (medical, dental, vision), and 401(k) with matching for eligible roles.

Job Summary 

The Phlebotomist is responsible for the proper collection of blood specimens to support accurate laboratory testing for the diagnosis and treatment of diseases. This role ensures positive patient identification, timely specimen collection, and adherence to safety and regulatory standards. The Phlebotomist provides exceptional patient care by maintaining professionalism and demonstrating effective communication during interactions with patients, staff, and visitors. 

Essential Functions

• Performs venipuncture and capillary blood collection following laboratory policies and procedures to ensure accurate and timely specimen collection.
• Ensures positive patient identification by using two patient identifiers and labeling specimens at the patient’s bedside to prevent errors.
• Prepares, packages, and transports specimens to the laboratory while maintaining sample integrity and adhering to safety protocols.
• Explains procedures to patients, providing reassurance and addressing concerns to ensure a positive patient experience.
• Cleans, sterilizes, and maintains phlebotomy equipment and workspace in compliance with safety and infection control standards.
• Accurately documents patient and specimen information in the laboratory system, ensuring compliance with regulatory requirements.
• Collects timed specimens as ordered, prioritizing and efficiently completing phlebotomy tasks to meet clinical needs.
• Identifies and resolves specimen issues, including addressing rejections and recollecting samples when necessary.
• Collaborates with healthcare team members to clarify orders, resolve collection challenges, and communicate specimen status.
• Adheres to all laboratory and hospital safety requirements and follows Laboratory procedures to ensure compliance with accreditation and regulatory standards.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• 0-2 years of phlebotomy experience required

Knowledge, Skills and Abilities

• Knowledge of safety guidelines, sanitation, and infection control protocols.
• Ability to perform blood collection techniques successfully across all age groups (neonates to geriatrics).
• Understanding of standards for patient identification, specimen handling, and lab testing requirements.
• Strong communication skills, both written and verbal, with the ability to interact professionally with patients, staff, and physicians.
• Ability to multitask, remain calm in stressful situations, and adapt to a dynamic environment.
• Proficiency in distinguishing sample types and understanding order-of-draw requirements for lab testing.
• Demonstrates a high level of attention to detail and accuracy in specimen collection and documentation.

Wilkes-Barre General Hospital is Northeastern Pennsylvania’s largest community hospital with 369 beds and a medical staff of more than 400 physicians representing nearly 60 medical and surgical specialties. Wilkes-Barre General Hospital has long been recognized for excellence in heart and vascular care, and offers advanced treatment for wide-ranging specialties, including orthopedic surgery, neurosurgery and minimally invasive robotic-assisted procedures.