Quality Assurance Mgr-ARP

We are global, we are impacting the lives of millions every day, we are making a difference!

At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860’s and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites. 

Will you be next to join our journey towards a more sustainable future? At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions. To find out more about our commitment to sustainability and about Amcor, visit www.amcor.com.

Job Description

This role ensures that all manufactured products meet or exceed customer expectations and ARP Quality requirements. The manager assumes a leadership role in reinforcing and adhering to established company quality standards and specifications, validating quality throughout the production process.  Manages and directs the quality department in compliance with relevant federal regulations, customer expectations and Amcor standards.  Supervises activities relating to inspection, laboratory testing, auditing, and process control within a large sized plant with high complexity.  Also responsible for implementing, maintaining and modifying the plant’s quality management system to improve business operating systems and to meet the requirements of customers and best practice audits.  Oversees validations of new product, qualifications on plant equipment, inspection, laboratory testing, statistical process control and corrective action with a mindset of continuous improvement.

Essential Responsibilities and Duties

• Owner, Expert, Executor, and Teacher of the Amcor Quality Management System to local management teams and staff
• Serves both the plants and corporate Quality function, to ensure transparency and to get timely and solid guidance from corporate
• Designs, implements and directs the Quality Assurance program for the plant, including but not limited to plant management responsibilities, and document and data control; expert at the plant level on product characteristics and performance
• Advocates to corporate groups when products require improvement
• Representative to the Customer on Quality and product performance matters at the plant level; advocates for Amcor in representing Amcor products and systems to local customers
• Serves as a primary contact with customers in the event of CINS (Customer Incidents), leads internal product performance investigation, and implements corrective and preventative actions.  Drives resolution to conclusion and systematically improves product and system quality
• Coordinates objectives with production procedures in cooperation with other plants to maximize product reliability and minimize costs
• Inspects incoming purchased or customer-supplied materials, work-in-process material, rework materials and finished goods; assures the required level of quality through visual inspection, statistical sampling and laboratory testing of materials; ascertains the reasons for nonconforming materials
• Establishes, monitors, and maintains statistical process control (SPC) programs; advises and instructs local managers in utilization of SPC data
• Ensure all testing requirements are met per corporate standards
• Maintains access to the Amcor corporate database that houses customer specifications and our established guidelines for achieving those requirements related to product safety, quality, legality, process and specification (Windchill and RealSPC or corporate approved equivalent software applications)
• Provides consistent ongoing analysis of process capability (CPK) statistics.  Determine, recommend, and assist in continuous improvement programs to meet plant/division quality objective and advise the plant manager of appropriate action plans.  Suggest improvements in procedures and techniques to improve product and customer acceptance.
• Establishes, monitors and controls hold for inspection (HFI) procedures to ensure nonconforming materials do not enter the production process and are properly identified and segregated
• Analyzes quality control test results and provide feedback and interpretation to production management or staff
• Coordinates internal quality audits (e.g., housekeeping, Good Manufacturing Practices)
• Manages team of direct reports and is responsible for employee selection, development, mentoring, and performance management.  Responsible for overall talent management and employee engagement; cultivates an environment of safety, high performance, and ethical and legal compliance; addresses employee relations issues.
• Travel 15%

Qualifications:

• Bachelors’ Degree in Quality, Engineering, or related field
• 7-10 years quality management experience, preferably in plastic packaging
• Professional Accreditation in Quality Engineering and Systems required
• Professional development and continuing education, such as Six Sigma or involvement in professional societies
• Advanced, mastery level knowledge of Statistical Process Control (SPC) methodologies, Process Capability, and Designed Experiment procedures is required
• Comprehensive understanding of quality management systems, food safety programs, Food Safety Modernization Act (FSMA), HACCP, and GMP standards is required
• Experience in designing and implementing advanced Quality Management Systems is preferred
• Experience with plastics and/or packaging or other high speed, high volume conversion processes in the production environment is preferred

• Must have strong skills in Microsoft Office, Statistical Analysis, Process/Product Control and Designed Experimentation software tools
• Must be self-starting, self-motivated personality type, able to work independently

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor’s quality, service, and innovation
• Our investors benefit from Amcor’s consistent growth and superior returns
• The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the links  "EEO is the and "EEO is the Law" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

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