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Social Services Specialist
Posted on 4/26/2022
Chicago, IL, USA
Experience Level
  • Great communication skills - you'll be talking and emailing with a lot of different stakeholders
  • Things move swiftly at a startup - enjoying a fast paced environment is key
  • Understanding urgency and having the ability to juggle multiple priorities
  • You follow up relentlessly
  • Ability & agility to multitask - you may be asked to do several things and need to change plans mid day
  • You're a great team player with a can do attitude
  • Previous experience in social services strongly preferred
  • 3+ years customer/patient-serving role
  • Bilingual in English and Creole or Spanish a plus
  • Proficient in technology - you'll be working with lots of new tools
  • A history of being organized and having high attention to detail - it's the little things that matter
  • Triaging incoming referrals for members with social needs
  • Using an internal resource library to address those social needs (i.e., transportation, financial, food, medication discounts, support groups)
  • Calling a subset of members directly in all of our states and connecting them to community services
  • Reaching out to local organizations to ensure members are receiving appropriate support
  • Completing the necessary paperwork (i.e. transportation programs and prescription assistance programs) required to enroll in public and community programs
  • Working hand-in-hand with other Devoted teams to address member needs
  • Providing operational and administrative support across the team
Devoted Health

51-200 employees

Healthcare company serving seniors
Company Overview
At Devoted Health, they want to make healthcare easier, more affordable, and a whole lot more caring.
  • Comprehensive health plan
  • 401(k) retirement plan
  • Generous vacation and holiday time
  • Lyra mental health resources
  • Time off to vote
Company Values
  • Members first - Our Members are our #1 priority. Our work puts them first.
  • Resilience matters - Setbacks don't discourage us. We bounce back and keep going.
  • Speed wins - We set clear goals. Get them done. Then repeat.
  • It takes a team - We build diverse teams and believe that we do our best work together.