Responsibilities:

• Prepare personalized consults demonstrating our sustainably created diamonds and VRAI jewelry and follow up to close the sale
• Be a trusted advisor and assist clients with jewelry selection, diamond education, jewelry care, and company policy (returns, upgrades, resizes, etc)
• Act as an ambassador of the VRAI brand and our values
• Maintain a calendar of virtual and in-person appointments
• Be sales-driven and a key contributor to company growth by managing your lead pipeline and nurturing and developing leads
• Join a team of high performing luxury sales professionals committed to offering first-in-class service remotely and in the showroom
• Work collaboratively with other showroom and virtual sales team members on clienteling and custom design projects
• Share customer, trend, and product feedback with the VRAI team to continuously improve the overall customer experience
• Collaborate with VRAI marketing and product team on product launches, in-store events, press days, activations, and influencer hosting

Requirements:

• E-commerce or direct-to-consumer experience strongly preferred
• Proven ability to close sales in a high-volume environment
• Independent, motivated, and well-organized with excellent writing and communication skills
• Compassionate, positive, patient, people-person
• Technologically savvy
• Lives in the San Francisco area
• Available weekends