Vice President

Job Description

The Vice President of Acceptance Solutions Management for North America will be accountable for delivering the regional Acceptance Solutions roadmap and ensuring it supports Visa’s aggressive growth targets for Value-Added Services (“VAS”).  More specifically, this leader will partner with Product and Sales teams to deeply understand regional nuances for seller-centric VAS products and define the functional, commercial, and regulatory requirements to localize and deliver products for sale to regional clients.  This will require consistent interaction with global Acceptance Solutions leadership to inform the direction of the central Product roadmap – often acting as a regional extension of this central team.   The role reports to the SVP, Value-Added Services (VAS) for North America.

This selected leader must have organizational savvy and interpersonal skills to build fast rapport and credibility.  Close collaboration with both regional and global leaders is essential, as is a deep experience in Product development and client engagement.  The focus of the role is regional delivery of client-relevant Solutions, however, this leader must also have a solid grasp of the commercial dynamics to generate sustained, scalable revenue streams from these Solutions.  A commercial mindset is especially key as this leader will help extend the value of Visa’s Acceptance Solutions beyond traditional processing deals, ensuring they are relevant to a wider set of clients and resale partners. 

The selected leader will have a proven track record of success in fast-paced environments with demanding timelines, and will be equally comfortable interacting with “C-suite” executives and junior team members.  Finally, this leader will be accountable to grow and nurture a new and diverse team.  This “ground-up” dynamic provides a unique opportunity to help define what success looks like for building and enhancing regional solutions roadmaps.

Responsibilities:

• Execute on a multi-year strategy for the regional Acceptance VAS business, which considers nuances relevant to the specific region (e.g., fintech ecosystem, available payment methods, local banking regulation, mix of digital payments, issuer ecosystem, opportunities for inorganic growth…).
• Closely partner with Global Acceptance Product leaders to deliver on-time, on-budget Acceptance VAS Products in the region (e.g., Products that solve the needs of sellers such as enterprise to micro merchants, acquirers, payment facilitators, marketplaces, and software players who have embedded payments within their offering).
• Support and deliver regional product roadmaps that extend Visa’s relevance beyond our core network assets.  This includes:
  • Structure solutions to address challenges among regional Acceptance clients,
  • Align regional priorities with Objectives and Key Results for Visa’s Global Acceptance Solutions business,
  • Identify and inform the Global Acceptance Solutions product leaders of local market changes, client feedback, and product requirements,
  • Deliver best in class Products and services that exceed client expectations,
• Drive continuous innovation and outsized revenue growth through disciplined iteration of both short-term revenue opportunities and longer term “big bets.”
• Partner with regional Commercialization leaders to build, execute, and monitor go-to-market motions so Solutions are easy to sell and easy to buy.  This includes:
  • Develop a Go-To-Market (GTM) strategy, which may include new products, bundles, or campaigns, based on local market needs,
  • Collaborate with key stakeholders including Sales and CS to execute the GTM strategy,
  • Structure client implementations built on Global guidance to ensure a seamless and effective rollout of new solutions,
  • Enable Visa and partner Sales channels,
  • Inform pricing guidelines with market intelligence, and
  • Partner with GTM, Commercialization, and Strategy Lead to shape regionally-relevant Sales narratives across client segments, which are tightly aligned with Product roadmaps.
• Architect client-centric joint solutions including build, implementation, and post-launch optimization:
  • Support selling teams in understanding clients’ business and technical needs and defining solutions to meet them,
  • Link Acceptance Solutions with other Visa Product Domains and Client Segments (Issuing, Risk) to provide greatest value to the client,
  • Deliver technical and product integration demos,
  • Lead a team that provides pre-sales technical advice, and
  • Work with clients through implementation and post-launch optimization.
• Build and manage a team of Acceptance Solutions specialists within the region, which collectively is seen as an indispensable resource to build and sell next generation Acceptance Solutions

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Additional information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

Qualifications

Basic Qualifications:
• 12 or more years of work experience with a bachelor’s Degree or at least 10 years of experience with an Advanced degree (e.g. Masters/ MBA/JD/MD) or at least 8 years of work experience with a PhD
• A deep understanding of one or more dimensions of the payment industry
• Proven track record of B2B product commercialization and delivery

Preferred Qualifications:
• 15 or more years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD, PhD)
• Demonstrated ability to work with large, cross-functional (e.g. product, sales, strategy, marketing) matrixed, ambiguous and cross-regional environments
• Demonstrated ability to work closely with a partner’s C-level executives to present Visa’s Strategic vision and negotiate effectively on behalf of the company
• Demonstrated ability to build sustainable, collaborative relationships with regulators, industry groups and governments
• Ability to work independently within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to stakeholders and to juggle multiple initiatives at once
• Strong analytical and problem-solving skills, with demonstrated intellectual and analytical rigor addressing a wide variety of opportunities and threats
• Ability to quickly assess an opportunity's potential, leveraging fact-based analyses and industry experience
• Exceptional written and oral communication skills, exceptional interpersonal skills and the proven ability to influence and communicate effectively across regional and functional lines
• Experience of working in a global matrix organization with the ability to navigate complex structures and empower decision-making locally.
• Strong people leader with track record of building high performing teams