Event Captain

Job Description

Under the direction of the Event Manager, the Event Captain is accountable for the day to day operations of the event venue including staffing, cost controls, staff training, budgeting and active floor management during events.

PRIMARY DUTIES & RESPONSIBILITIES

• Communicates the vision to all team members and leads by example. Reinforces the O&B values daily and inspires the team with his/her exciting vision for the future 
• Regularly monitors and achieves the O&B points of technical service and points of details
• Builds and maintains relationships with guests, team members and senior management alike
• Follows bar, beverage and wine control procedures exactly
• Shows leadership in creating a culture that revolves around the experience and enjoyment of food and wine
• Conducts recruitment and selection and training and development initiatives as well as performance management and employee coaching
• Uses conflict/resolution and problem solving skills
• Assists with the tracking of sales, invoicing, and managing inventory
• Conduct briefings with event service staff prior to each function
• Schedules event staff to properly service events/functions
• Ensure accuracy and timeliness of payroll records
• Strive for maximum efficiency and continual improvement of staff productivity
• Participate on Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed
• Ensure facility is well maintained, repaired and spotless at all times
• Work with Marketing to design and implement a strategy to attract new business
• Build relationships with vendors and suppliers
• Additional duties as assigned or required

Qualifications

• Minimum 2 years’ experience managing a variety of events in a similar environment (inclusive of small, large and high profile functions)
• WSET Intermediate Wine Certificate or comparable an asset
• Must possess superior verbal and written communication skills
• Strong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned work
• Strong business acumen
• Team player