Full-Time

Support Specialist

Netflix

Netflix

10,001+ employees

Subscription streaming entertainment service

Consumer Software
Education

$50,000 - $245,000

Stock Options

Senior

Los Angeles, CA, USA

Requirements
  • 5+ years of experience in post production
  • Deep knowledge and experience with content creation processes
  • Proficiency speaking and writing in English
  • Understanding of JSON, XML, CSV, and other commonly used data formats
  • Familiarity working across Windows, Mac, and Linux operating systems
  • Previous experience working with media asset management and workflow automation systems
  • Understanding of different types of storage infrastructure
  • Familiarity with production and post production software
  • Knowledge of industry standards and the bodies that ratify them
  • Knowledge of and relationships with technology solutions, equipment and service vendors across production and post production
Responsibilities
  • Monitor all Content Hub Media Production Suite automated file transfer and transcoding activity
  • Ensure the Netflix Content Hub Media Production Suite tools receive timely support when issues arise
  • Partner closely with the Senior Manager, Production Media Systems to stay current on product developments
  • Monitor and analyze our tool utilization to proactively identify potential issues
  • Partner with the Senior Manager, Production Media Systems on advancing and evolving Media Production suite operational strategy
  • Own the feedback loop for the Content Hub Media Production Suite from their region to Studio and Product

Netflix's mission is to entertain the world. The company operates a streaming platform for movies & TV shows and has over 222 million subscribers globally.

Company Stage

IPO

Total Funding

$120B

Headquarters

Los Gatos, California

Founded

1997

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

4%

2 year growth

2%

Benefits

Free lunches

Up to 12 months' maternity and paternity leave

Unlimited vacation days, within reason

Open working hours (at the California office)

Health, vision, and dental insurance

Employee stock purchase plan

Mobile phone discounts