Full-Time

Product Enablement Manager

Acute & Payer

Posted on 4/3/2025

PointClickCare

PointClickCare

1,001-5,000 employees

Cloud-based EHR solutions for senior care

Compensation Overview

CA$87.6k - CA$94.2k/yr

Mid, Senior

Mississauga, ON, Canada

Category
Product Management
Product
Required Skills
SCRUM
Connection
Connection
Connection
logo

Get referrals →

You have ways to get a PointClickCare referral from your network.

💡

Applications through a referral are 3x more likely to get an interview!

Requirements
  • Experience in SaaS new product introductions and new product enhancement releases, specifically in Healthcare.
  • Experience with agile methodologies, Scrum Master Certified (SMC), Project Management Professional (PMP).
  • Excellent communicator, comfortable engaging with both technical and non-technical audiences through written and verbal communication.
  • Detailed and action-oriented: enjoy taking on new opportunities, tough challenges, and do so with a sense of urgency, high energy, and enthusiasm.
  • Excel at time management and prioritization, juggling a variety of projects, working autonomously and developing efficient workflow practices.
Responsibilities
  • Define deliverables for post-sales teams' needs for the phases of New Product Introduction and Release & Roll Out process.
  • Build the project plan and timelines with defined deliverables for all new A&P product launches for the Professional Services, Technical Services, Customer Success and Customer Support teams.
  • Measure and analyze launch goals and performance metrics to ensure successful outcomes and continuous improvement.
  • Establish a clear and effective communication strategy for all releases to keep stakeholders informed and aligned.
  • Continuously monitor the implementation of the new product, shadowing in-progress implementations to identify any issues or areas for improvement.
  • Strive to understand the 'why' behind current workflows and enthusiastically develop improvements.

PointClickCare provides cloud-based software solutions specifically for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for healthcare organizations serving seniors.

Company Size

1,001-5,000

Company Stage

Grant

Total Funding

$226.2M

Headquarters

Mississauga, Canada

Founded

2000

Simplify Jobs

Simplify's Take

What believers are saying

  • Integration with AI-driven analytics can optimize patient outcomes and care pathways.
  • The rise of telehealth offers expansion opportunities for PointClickCare's service offerings.
  • Value-based care models align with PointClickCare's solutions, enhancing care quality and cost efficiency.

What critics are saying

  • Emerging healthcare startups may erode PointClickCare's market share with specialized solutions.
  • New solution integrations may face adoption and interoperability challenges, increasing costs.
  • Reliance on partnerships poses risks if technical or strategic issues arise.

What makes PointClickCare unique

  • PointClickCare's Harmony platform improves patient transitions between acute and post-acute care.
  • The company offers a comprehensive EHR platform for senior care providers in North America.
  • PointClickCare's solutions integrate clinical, billing, and administrative processes for enhanced care delivery.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Competitive financial rewards & equity potential

Comprehensive benefits available from day 1

Midweek mingles with free lunch

Wellness spending account

Retirement savings plan with employer match

Flexible PTO

Hybrid work models

Parental leave

Family planning support

Training & development programs

Corporate discounts program

Summer half-day Fridays

Health & wellness programs

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
PR Newswire
Mar 31st, 2025
More Than 2,000 Industry Leaders Unite At Pointclickcare Summit 2025 To Shape The Future Of Healthcare

Healthcare's premiere technology event showcases the future of connected care with keynotes from Rob Lowe, Clint Pulver, and industry experts committed to transforming the industryTORONTO, March 31, 2025 /PRNewswire/ -- PointClickCare, a leading health tech company that helps providers deliver exceptional care, kicks off its 12th SUMMIT Customer Conference by gathering over 2,000 of the industry's top healthcare professionals and thought leaders to connect, learn, and advance care together. This premiere healthcare technology event will showcase thought-provoking discussions and cutting-edge innovations that are focused on shaping the future of healthcare."As the healthcare industry navigates rapid transformation, SUMMIT 2025 will serve as a catalyst for innovation, bringing together leaders across our industry to tackle today's biggest challenges," said Dave Wessinger, co-founder and chief executive officer at PointClickCare. "Our theme, 'Advancing Care Together', is about assembling the people and passion that power the healthcare industry to drive real change. By bringing together stakeholders from across the healthcare ecosystem, we are shaping a future where care delivery is more connected, efficient, and person-centric."This year's SUMMIT promises to be the most exciting and impactful event yet, with an exclusive keynote from award-winning actor, entrepreneur, and advocate Rob Lowe. Known for his roles in film and television, Lowe also is a passionate voice for caregivers, bringing a unique perspective to the industry. His keynote will delve into the personal and societal importance of quality care for high needs populations, inspiring attendees to drive positive change.SUMMIT 2025 will also feature engaging panel discussions and fireside chats, along with an interactive experience hall that will display over 120 integrated technology partners

Trade Show News
Mar 31st, 2025
More Than 2,000 Industry Leaders Unite at PointClickCare SUMMIT 2025 to Shape the Future of Healthcare

TORONTO, March 31, 2025 /PRNewswire/ - PointClickCare, a leading health tech company that helps providers deliver exceptional care, kicks off its 12th SUMMIT Customer Conference by gathering over 2,000 of the industry's top healthcare professionals and thought leaders to connect, learn, and advance care together.

PR Newswire
Mar 27th, 2025
Kevala Announces Integration with PointClickCare via Marketplace to Optimize Workforce Management for Skilled Nursing Facilities

Kevala announces integration with PointClickCare via Marketplace to optimize workforce management for skilled nursing facilities.

PR Newswire
Mar 11th, 2025
Pointclickcare Unveils Transitions Of Care Solution To Help Medicare Advantage Plans Boost Cms Star Ratings

New solution delivers real-time, EHR-agnostic admission and discharge insights to payer-provider networks to enhance care coordination, reduce readmissions, and improve quality performanceTORONTO, March 11, 2025 /PRNewswire/ -- PointClickCare, a leading healthcare technology platform enabling meaningful care collaboration and real-time patient insights, today announced that it has launched its Transitions of Care (TRC) solution at the RISE National Conference. This new technology-driven solution is designed to help Medicare Advantage plans obtain, deliver, and act on time-sensitive admission and discharge information to ensure scalable and repeatable TRC Star measure performance, ultimately improving post-discharge coordination and intervention velocity.Nearly 20% of Medicare beneficiaries discharged from the hospital were readmitted within 30 days, and 34% were readmitted within 90 days, costing Medicare $17.4 billion annually. This financial burden, coupled with CMS placing greater emphasis on seamless care transitions to improve patient outcomes, demonstrates that it's imperative that Medicare Advantage plans be well-positioned to intervene quickly to prevent avoidable readmissions. PointClickCare's TRC solution is purpose-built to empower Health Plans and their provider networks with a seamless, tech-enabled workflow that automates data access and the delivery of real-time admission notifications and timely discharge information."With the heightened focus on CMS Star Ratings, Medicare Advantage plans need smarter, real-time interventions to ensure members receive the right care at the right time," said Brian Drozdowicz, senior vice president & general manager, Acute & Payer markets at PointClickCare. "Our Transitions of Care solution eliminates manual processes and gives plans the visibility and insights they need to proactively manage high-risk members, close critical quality gaps, and ultimately improve both clinical and financial outcomes, further reinforcing our commitment to helping care organizations collaborate more effectively and efficiently."The TRC solution is designed to optimize post-discharge coordination by automating the real-time access and exchange of admission and discharge data between payers and providers. By leveraging native provider workflows to deliver required information, the TRC solution removes the data access burden to satisfy the "Notification of Admission" and "Receipt of Discharge Information" components of the CMS TRC Star measure within the 48-hour time-bound specifications."We've engineered this solution to equip health plans with a standardized and EHR-agnostic data acquisition and delivery mechanism, ensuring seamless use across their provider network," says Whitney Eubanks, vice president of product management, Acute & Payer at PointClickCare

Hit Consultant
Mar 11th, 2025
Pointclickcare Launches Transitions Of Care Solution To Reduce Medicare Readmissions

PointClickCare Launches Transitions of Care Solution to Reduce Medicare Readmissions. by Jasmine Pennic 03/11/2025 Leave a Comment. What You Should Know: – PointClickCare, a healthcare technology platform launches its Transitions of Care (TRC) solution at the RISE National Conference. – The solution aims to help Medicare Advantage plans improve their TRC Star measure performance by automating the access and delivery of critical admission and discharge information.Automating Data Exchange for Timely InterventionsPointClickCare’s TRC solution is designed to streamline post-discharge coordination by automating the real-time access and exchange of admission and discharge data between payers and providers. By leveraging existing provider workflows, the solution ensures the timely delivery of required information, meeting the 48-hour time-bound specifications of the CMS TRC Star measure’s “Notification of Admission” and “Receipt of Discharge Information” components.The new solution addresses the significant issue of hospital readmissions among Medicare beneficiaries. With nearly 20% of patients readmitted within 30 days and 34% within 90 days, the financial burden on Medicare is substantial, costing $17.4 billion annually. Coupled with the Centers for Medicare Medicaid Services’ (CMS) increased focus on seamless care transitions, Medicare Advantage plans are under pressure to intervene quickly and effectively to prevent avoidable readmissions.Building on a Foundation of Connected CareThis new solution builds upon PointClickCare’s established track record of improving patient outcomes through connected care ecosystems

INACTIVE