Full-Time

Systems Analyst 2

Microsoft Teams & Enterprise Voice

Confirmed live in the last 24 hours

Unisys

Unisys

10,001+ employees

Provides IT services and digital solutions

No salary listed

Senior, Expert

Melbourne VIC, Australia

Must be an Australian Citizen

Canada Citizenship, Canada Top Secret Clearance Required

Category
IT Support
IT & Security
Requirements
  • NV1 Security Clearance is required.
  • Must be an Australian Citizen
  • Expert-Level in Microsoft Teams, Microsoft Lync/Skype-for-Business and integrated technologies
  • Advance-Level understanding of MS Teams, Direct Routing, Meeting Room technologies such as Crestron, Surface Hubs, Poly etc.
  • Advanced experience with SBC such as AudioCodes, Ribbon/Sonus, MediaPacks or any other Analog Gateways, SIP Trunks, VOIP, ISDN E1/T1
  • High-Level of understanding of Microsoft’s Productivity Software – Collaboration Suite (MS Teams, SharePoint, OneDrive)
  • Strong understanding of ITIL.
  • Strong knowledge of Microsoft PowerShell.
  • 8+ years of working with Microsoft Teams, Skype for Business / Lync 2013/ Lync 2010, Direct Routing, SBCs and/or any Microsoft and Networking Technical related technologies.
  • 4+ years of relevant work experience as a Tech Lead in technical support to Enterprise Customers.
  • Proven experience in managing complex Microsoft Unified Communication and collaboration enterprise environment for large global enterprises.
  • Solid understanding of UC, VOIP, SBCs, MTRs.
  • Microsoft Certifications in the relevant Microsoft technologies required for this position.
Responsibilities
  • Expert-Level in Microsoft Teams, Microsoft Lync/Skype-for-Business and integrated technologies
  • Strong hands-on experience in complex enterprise Unified Communication platforms
  • Expert-Level experience in Configuring and Administration of High Availability environment for Unified Communication technologies, Direct Routing, SBCs environments.
  • Expert-Level experience Spectralink DECT-Solution
  • Experience with Creation, modification and deletion of end devices, DECT servers and DECT transmitters.
  • Experience with Operation of the OVOC server incl. patch management
  • Experience with Luware Contact Center solutions
  • Expert with managing application policy for controlling and accessing Luware routing within the Microsoft Teams client.
  • Expert in managing Luware Attendant Console
  • Environmental changes – consolidation, platform upgrades, SBC firmware and security management
  • Test, where appropriate and possible, in a production simulated laboratory environment any new Digital Workplace Collaboration technology prior to production implementation.
  • Optimize the performance of the environment, including reconfiguration, maintenance and/or upgrades.
  • Plan, Develop, Test, Provision, Administer and manage all related systems related to Digital Workplace Unified Communication and collaboration
  • Manage and plan both hardware and software upgrades as necessary for Digital Workplace Messaging technologies.
  • Create and maintain all documentation for all architecture, build, integration, transition and maintain phases of the Digital Workplace Messaging technologies.
  • Conduct hardware capacity planning and make recommendations based on future direction and needs as it relates to supporting Digital Workplace Messaging technologies.
  • Support partnerships with Microsoft and other vendors that make up the Digital Workplace technology area.

Unisys offers IT services and solutions that assist businesses and government agencies in improving their operations through digital transformation, cloud services, cybersecurity, and data analytics. Their products work by providing tailored consulting and managed services, along with proprietary software and hardware, to help clients navigate digital challenges. Unisys differentiates itself by focusing on ethical technology adoption and sharing insights on emerging technologies through blogs and podcasts. The company's goal is to enhance operational efficiency and security for its clients while driving responsible innovation.

Company Size

10,001+

Company Stage

IPO

Headquarters

Bethel Township, Pennsylvania

Founded

1984

Simplify Jobs

Simplify's Take

What believers are saying

  • Unisys's AI-powered route optimization enhances logistics efficiency and customer satisfaction.
  • Partnerships with Thought Machine advance Unisys's position in the financial services sector.
  • Recognition in LinkedIn's Top 25 UK companies boosts Unisys's brand reputation.

What critics are saying

  • Emerging IT service providers offer similar services at lower costs, threatening Unisys's market share.
  • Rapid technological advancements may outpace Unisys's integration capabilities, risking obsolescence.
  • Reliance on partners like Thought Machine exposes Unisys to potential operational risks.

What makes Unisys unique

  • Unisys integrates AI and advanced security in branch banking with Thought Machine.
  • Unisys's MMRO module optimizes logistics with real-time data and algorithms.
  • Unisys's leadership in cybersecurity is recognized by NelsonHall's 2025 ASM NEAT evaluation.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Unlimited Paid Time Off

401(k) Company Match

Health Insurance

Health Savings Account/Flexible Spending Account

Company News

Unisys
Jun 5th, 2025
Unisys Innovation Program Announces the Winners of Its 16th Annual Competition

Unisys Innovation Program announces the winners of its 16th annual competition.

Unisys
Jun 3rd, 2025
Unisys Wins Three Awards at Dell Technologies World 2025

Unisys wins three awards at Dell Technologies World 2025.

Stock Titan
May 22nd, 2025
Unisys Named a Leader in NelsonHall's 2025 Attack Surface Management NEAT Evaluation

Unisys (NYSE: UIS) has been recognized as a leader in NelsonHall's 2025 Attack Surface Management (ASM) NEAT evaluation, securing top positions in both Overall and Integration in Wider Cyber Resiliency Strategy segments.

Unisys
Apr 16th, 2025
Unisys named among LinkedIn's Top 25 companies in the UK for 2025

Unisys named among LinkedIn's top 25 companies in the UK for 2025.

Unisys
Apr 2nd, 2025
Unisys Partners with Thought Machine to Advance Branch Banking with Cutting-Edge Features

This market-leading solution integrates advanced branch technology from Unisys with Thought Machine's next-generation core banking platform, Vault Core, and leverages artificial intelligence (AI) and advanced security features, such as biometrics, to meet the needs of the evolving financial industry.