Full-Time

Manager – Global People Generalists

Posted on 2/1/2025

Twilio

Twilio

5,001-10,000 employees

Cloud communications platform for developers

Consulting
Enterprise Software

Senior

Company Historically Provides H1B Sponsorship

Remote in UK

Candidates must be based in the UK or Ireland.

Category
Human Resources
People & HR

You match the following Twilio's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor’s degree in Human Resources, Business, or related field
  • 5+ years as an HRBP or related discipline in a high-growth, fast paced environment
  • Excellent interpersonal, communication, and coaching skills with a proven ability to develop trusting relationships and influence at all levels within the organization to achieve business results
  • Demonstrated experience establishing and improving programs/processes, including design, build, rollout, and adoption to users and stakeholders
  • Strong organizational skills and attention to detail, with the ability to deep-dive programs and process and recommend/implement improvements in processes, systems, and workflows
  • Ability to inspire, motivate, and communicate effectively, with a demonstrated interest in leadership, such as a project lead, peer mentor, or training
Responsibilities
  • Lead, mentor, and develop a team of People Generalists, fostering a culture of excellence, collaboration, and growth.
  • Drive performance through coaching, goal setting, and regular feedback, ensuring the team possesses the skills and knowledge to support HRBP’s in a consistent and effective manner.
  • Serves as the primary point of contact for HRBPs and COEs, ensuring that People Generalists are aligned with organizational goals and priorities
  • Act as a liaison between the HR Generalists, HRBPs, and COEs, ensuring seamless communication, alignment, and collaboration
  • Oversee the team’s support in tactical HR responsibilities, such as employee inquiries, policy administration, onboarding, and offboarding processes
  • Develop and execute a strategy to scale HR Generalist support to keep pace with organizational growth and changing business needs, including identifying opportunities to streamline and automate
Desired Qualifications
  • Prior program or project management experience
  • Prior management experience
  • Ability to influence and build effective working relationships with all levels of the organization.
  • Proficiency in multiple languages applicable to the region.

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

Company Size

5,001-10,000

Company Stage

IPO

Total Funding

$243.9M

Headquarters

San Francisco, California

Founded

2008

Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.
  • Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.
  • Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

What critics are saying

  • End-of-life for Programmable Video tool may lead to customer dissatisfaction.
  • Layoffs of 295 workers could decrease morale and affect service quality.
  • Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

What makes Twilio unique

  • Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.
  • The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.
  • Twilio's APIs enable developers to build and scale communication solutions efficiently.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

2%

2 year growth

-4%
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