Job Description
ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST OFHEALTH SERVICES MANAGER EXAM NO. 0104 ARE ELIGIBLE TO APPLY.
Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.
As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City’s yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.
Our Agency’s five strategic priorities, building off a recently completed strategic planning process emerging from the COVID-19 emergency, are:
1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a “response-ready” organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods
3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for women’s health
5) Mobilize against and combat the health impacts of climate change
Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism’s impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.
PROGRAM AND JOB DESCRIPTION:
The New York City Department of Health and Mental Hygiene (NYC DOHMH)’s Bureau of Hepatitis, HIV, and Sexually Transmitted Infections (BHHS) oversees the City’s response to viral hepatitis, HIV, and sexually transmitted infections (STIs), including testing initiatives; prevention, care, and treatment programming; epidemiology and surveillance; training and technical assistance; community engagement; social marketing; policy advocacy; and racial equity and social justice initiatives. BHHS works to end viral hepatitis, HIV, and STIs in New York City using an approach that is strengths-based, community-driven, and intersectional, accounting for how factors such as race, ethnicity, gender, sex, and socioeconomic status, among others, come together to impact public health.
The Director will manage the day to day programmatic and administrative functions of the Case Investigation and Partner Services (CIPS) Unit, in the STI Program. They will establish goals and objectives of the CIPS Unit that align with grant requirements, Bureau objectives, and Agency priorities.
The CIPS Director will supervise a large and growing team, responsible for disease intervention activities throughout the five boroughs of New York City.
They will coordinate and collaborate between the CIPS Unit and other DOHMH provider and public outreach programs to harmonize and enhance this work.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Manage the day to day programmatic and administrative functions of the Case Investigation and Partner Services (CIPS) Unit, in the STI Program.
Establish goals and objectives of the CIPS Unit that align with grant requirements, Bureau objectives, and Agency priorities.
Supervise and provide direction to direct and other staff in the CIPS Unit.
Work closely with STI Program leadership to develop grant objectives, implement activities, and report on outcomes.
Ensure CIPS Unit policies and procedures are up to date.
Coordinate and collaborate with other DOHMH provider and public outreach programs to harmonize messaging, align services, and reduce duplicative efforts.
Contribute expertise to Bureau/Division/Agency level initiatives regarding outreach strategy, message alignment, public facing content, social media, provider detailing, etc.
Hold regular check-ins with direct reports and support them in their professional goals.
Work with DIS trainer to identify appropriate trainings in customer service and cultural competency for CIPS staff to enhance interactions with the public and providers.
Establish and maintain effective communications and working relationships with staff and management to meet employee and client needs, as well as program objectives.
Participate in the Incident Command System to support emergency response needs as requested; attend all emergency response and ICS Trainings.
Qualifications
1. A baccalaureate degree from an accredited college and five years of full-time professional satisfactory experience acquired within the last fifteen years, in a health services setting such as a laboratory, hospital, or other patient care facility, or in a public health, environmental health, or mental hygiene program, at least 18 months of which must have been in a managerial capacity, consisting of managerial experience clearly demonstrating the ability to perform difficult and responsible managerial work, requiring independent decision-making concerning program management, planning, allocation of resources, and the scheduling and assignment of work.
2. Education and/or experience equivalent to "1" above. Education may be substituted for experience on the basis that each 30 graduate semester credits from an accredited college in hospital administration, public health, public administration, business administration, management or administration can be substituted for one year of non-managerial experience up to a maximum of 60 semester credits for two years. However, all candidates must have a minimum of a baccalaureate degree and 18 months of managerial experience as described in "1" above.
