Sales Development Representative
Posted on 2/13/2024
OpenTable

1,001-5,000 employees

Online restaurant reservation and management platform
Company Overview
OpenTable, a subsidiary of Booking Holdings, Inc., stands out as a global leader in the restaurant industry with a vast network of over 55,000 establishments worldwide, offering an all-inclusive solution that streamlines both front and back of house operations. The company's competitive edge lies in its robust customer support available in 240 languages, extensive integration with numerous technology partners, and a user-friendly app that provides personalized restaurant recommendations and reservation management. OpenTable's commitment to enhancing the dining experience and restaurant operations, backed by over 25 years of industry leadership, makes it an attractive workplace for those seeking to contribute to a company that prioritizes customer satisfaction and technological advancement.
Consumer Goods

Company Stage

N/A

Total Funding

$50.9M

Founded

1998

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

2%

1 year growth

2%

2 year growth

8%
Locations
Chicago, IL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Lead Generation
Cold Calling
Salesforce
Marketing
CategoriesNew
Sales & Account Management
Requirements
  • 3-5 years experience in sales development, business development, or a similar role, preferably in the hospitality, technology, or SaaS industry
  • Consistent record of success in generating leads, qualifying prospects, and meeting or exceeding sales targets and quotas
  • Excellent communication and interpersonal skills
  • Proficiency in delivering a compelling basic sales pitch and conducting basic selling techniques
  • Strong presentation and negotiation abilities
  • Self-motivated with a proactive approach to lead generation and pipeline management
  • Ability to work collaboratively in a team-oriented environment
  • Familiarity with CRM software (e.g., Salesforce) and other sales productivity tools
  • Understanding of the restaurant industry and familiarity with OpenTable's platform and solutions
  • Bachelor's degree in business, marketing, or a related field is preferred
Responsibilities
  • Conduct outbound prospecting activities, including cold calling, emailing, and social media outreach, to identify and engage potential restaurant clients
  • Educate prospects about our products, services, and features, highlighting the value they bring to restaurant operations and customer experiences
  • Qualify leads by assessing their needs, budget, and fit with OpenTable's offerings, ensuring that only qualified prospects are passed on to the Account Executives
  • Build and maintain positive relationships with restaurant owners, managers, and decision-makers, encouraging trust and credibility as a knowledgeable resource
  • Collaborate with Account Executives to strategize on target accounts, share insights, and align efforts for successful conversions
  • Use customer relationship management software (i.e Salesforce) to track prospect activity, update information, and maintain accurate records of interactions and opportunities
  • Stay informed about industry trends, competitive landscape, and restaurant market conditions to identify new opportunities and challenges
Desired Qualifications
  • Understanding of the restaurant industry and familiarity with OpenTable's platform and solutions
  • Bachelor's degree in business, marketing, or a related field