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Full-Time

Technical Writer

Temp

Confirmed live in the last 24 hours

AuditBoard

AuditBoard

501-1,000 employees

GRC software for audit and compliance

Consulting
Enterprise Software

Senior, Expert

Remote in USA

US Top Secret Clearance Required

Category
Technical Writing
Content & Writing
Required Skills
Communications
Marketing
Requirements
  • 5+ years of technical writing experience in a SaaS environment
  • Experience creating infographics to clearly communicate workflow processes and abstract topics
  • Experience working with the following tools preferred: ZenDesk, JIRA, Coda, Github, Pendo
  • Strong experience owning an end-to-end documentation creation process
  • Ability to manage stakeholder expectations against competing priorities and timelines
  • Self-starter with the ability to understand and then execute independently, while navigating ambiguity confidently to make informed decisions with limited information
  • Strong written and verbal communication and experience working with content in multiple mediums
  • Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment
  • A positive attitude and collaborative teammate willing to jump in and tackle new challenges
Responsibilities
  • Work closely with product managers, product marketing, engineers, and other stakeholders to develop, write, and maintain high-quality Help Center content, including user guides, troubleshooting articles, how-to tutorials, and FAQs.
  • Learn complex concepts, and communicate the information in a way that is engaging and easily understood for a variety of audiences, including end users, developers, and system administrators.
  • Effectively collaborate cross-functionally with teams and stakeholders to translate technical information to user-friendly content and deliver a consistent and cohesive customer experience.
  • Organize and structure Help Center content to ensure it is easily navigable and searchable, enhancing the overall user experience.
  • Manage ongoing improvement projects for the Help Center to keep our content up to date with the latest platform updates.
  • Ensure all documentation aligns with the company’s brand voice and tone, maintaining consistency across all customer-facing materials.
  • Manage multiple documentation projects simultaneously, ensuring timely delivery and adherence to deadlines.

AuditBoard provides Governance, Risk, and Compliance (GRC) solutions through a fully integrated platform that helps large enterprises manage their audit, risk, and compliance programs. The software automates and reports on risk and control data in real time, allowing teams to collaborate from anywhere. Unlike competitors, AuditBoard offers specialized modules for various GRC aspects, such as SOX management and internal audit, which simplify complex tasks. The company's goal is to empower organizations to effectively meet regulatory requirements and maintain strong internal controls.

Company Stage

Acquired

Total Funding

$3.1B

Headquarters

Cerritos, California

Founded

2014

Growth & Insights
Headcount

6 month growth

9%

1 year growth

11%

2 year growth

49%
Simplify Jobs

Simplify's Take

What believers are saying

  • The acquisition by Hg for over $3 billion is likely to fuel further growth and global expansion, enhancing career opportunities.
  • AuditBoard's recognition as a Great Place to Work® for two consecutive years indicates a strong, positive workplace culture.
  • The company's rapid growth and recent executive team expansion suggest robust career development and leadership opportunities.

What critics are saying

  • The integration with Hg could bring changes in company culture and operational processes, potentially causing uncertainty for employees.
  • The highly competitive GRC software market requires continuous innovation to maintain a leading position, which can be challenging.

What makes AuditBoard unique

  • AuditBoard's fully integrated GRC platform offers real-time reporting and automation, setting it apart from competitors who may offer more fragmented solutions.
  • The company's focus on large enterprises, including nearly 50% of the Fortune 500, highlights its capability to handle complex and large-scale compliance needs.
  • AuditBoard's SaaS model ensures continuous updates and improvements, providing clients with the latest tools to manage evolving regulatory requirements.