Family Office Account Executive

Our Company

Private investments such as venture capital, hedge funds, and private equity make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunities for manual data entry errors, inconsistent reporting, and lost information. Enter Arch.

Arch is a Series A financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of fund manager portals. Our purpose is to save investors time while empowering them to make more informed investment decisions, leading to better financial outcomes. 

We are a fast growing, dynamic company serving hundreds of clients, and we are looking to hire in all departments as we scale.

The Role:

We are hiring a high-performing Family Office Account Executive to drive sales execution across enterprise and strategic accounts. We’re a product-first company with significant commercial traction and continually reinvest in our product. In this role, you will play a pivotal role in meeting, understanding, and serving core accounts to accelerate our market presence and revenue growth.

At Arch you will:

• Build relationships with the people inside banks, institutions, investment advisors, and other firms who allocate capital and would greatly benefit from the Arch platform.

• Manage end-to-end client acquisition process - including lead generation, qualification, product demonstration, and conversion 

• Collaborate cross-functionally with Partnerships, Product, Operations, and the Executive Leadership team to acquire and attract new clients

• Learn from every interaction, bringing market insights to Arch Engineering and Operations to improve the core product continually.

Reach out to us if you:

• Have 2-4 years of experience selling Fintech, preferably in single-family offices, multi-family offices, or other complex financial services. 

• Seek massive opportunities, jump on them, and take initiative.

• Are obsessed with personal growth and feedback – you improve every day and will be given the tools to do so.

• Will put in the work to understand each client’s needs and help them make the most informed decision of what’s in their best interest. When clients are properly informed, they choose Arch. 

• Take a long-term perspective and uphold Arch’s brand and relationships with potential partners above all else. There are two degrees of separation between most potential clients.

• Want to hustle alongside an ambitious team to have an impact. You’re energized by deep understanding of your customer’s problems, helping them, and will not stop until you solve them. 

• Excited by working late and where you get to solve meaningful problems. 

• Have a consultative and problem-solving mindset (we are not a super salesy organization)

Bonus points if you:

• Have previously worked in wealth management, a family office, fund management, accounting, or a related financial field.

• Possess deep understanding of Alternative Investments industry trends, products, and services.

• Are obsessed with alternative investments, and solving huge problems for customers. 

• Are familiar with the terms capital calls, IRRs, recallable distributions, or K-1s.

A Note about us:

All of our roles are based full-time at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients.

We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace.

Some perks of working for Arch include:

• Strong Team – You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly.

• Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You’ll be involved in discussions that drive the growth and direction of our platform from the very beginning.

• Product Market Fit – We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth.  

• Team community and camaraderie – We have enormous trust in each other and always do what we can do to support one another. We’re always ready to step in to help.

• Lunch is on Us – Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal.