Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• REFUGEE GROUP SERVICES:
• Adapt existing cultural orientation curriculum and create or modify other curriculum as required in order to meet local refugee population needs
• Compile and/or create additional materials and resources relevant to the local context, such as PowerPoint presentations, content-related videos, and tools and trainings from local community organizations
• Collaborate with other staff, volunteers and presenters to host integration classes and workshops for refugee participants, troubleshooting technical issues during presentations as needed 
• Create an encouraging and supportive environment that fosters learning and encourages participants to work towards self-sufficiency
• Educate participants on topics he/she is knowledgeable about in a relevant and engaging manner
• Schedule speakers from community organizations and service providers who will present on relevant topics, then coach presenters on making presentations culturally and linguistically relevant for refugees who may have little or no prior education or literacy skills
• Be familiar with and cultivate relationships with community resources that can be utilized by participants, then work with these organizations to help participants secure needed resources
• Research topics raised by individual participants and share resources and services available to participants
• Prepare and distribute learning materials and supportive supplies to each participant, including translated resources when available, either in person or via WhatsApp   
• PREFERRED COMMUNITIES PROGRAM SUPPORT :
• Be familiar with program guidelines and requirements for the Preferred Communities (PC) grant 
• Assist with participant recruitment, eligibility screening, and enrollment
• Perform intake assessments to determine suitability of participants for various programs within World Relief
• Gather necessary documentation and maintain database records as needed to track progress and provide short-term financial assistance to participants when appropriate
• Create systems to track barriers/skills/needs, vulnerabilities, attendance, participation, objectives met, and participant feedback
• Create and use assessment tools to monitor participants’ progress toward goals, including feedback after presentations and quarterly assessment
• Work closely with the other members of the PC team to ensure participants are making progress toward objectives 
• Participate in required team and staff meetings
• Participate in required PC meetings and trainings, including travel to annual national conference
• Assist in drafting quarterly reports (narrative, data, financial) to grantors, donors, and volunteers

Knowledge, Skills, & Abilities

• Excellent communication skills, both orally and in writing
• Ability to facilitate a group in person and/or virtually 
• Ability to complete tasks independently, thoroughly, and on time
• Flexible and adaptable to needs of students and changing program realities
• Ability to communicate well and work closely with a team 
• Be responsive and readily available to participants, staff, volunteers, and those outside World Relief, interacting in professional manner with a customer-service mindset 
• Ability to use Windows and Microsoft software (including Word, Outlook, Teams, and PowerPoint), Zoom, and WhatsApp
• Working knowledge of phone and laptop functionality

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Bachelor’s degree or higher, ideally in social work, sociology, education, special education, mental health, and/or related field 
• Experience working cross culturally and with preliterate and/or non-native English speakers
• Flexibility and desire to learn and serve others
• Experience in teaching or group facilitation 
• Familiar with community resources in the local area
• Proficient in Microsoft Office   
• Valid driver’s license, regular access to vehicle is required