Technical Product Owner

Who we’re looking for

Toyota’s OneTech North American Quality (NAQ) Systems & Technology Platforms team is looking for a passionate and highly motivated Technical Product Owner.

The primary responsibility of this role is to be the technology leader responsible for application development and support.

Reporting to the Engineering Manager, this role will support the OneTech North American Quality (NAQ) Systems & Technology Platforms objective to plan, advise, and provide internal consulting services to develop and apply technology solutions that align with business goals and objectives.

What you’ll be doing

• Prioritization of Site Reliability Engineering (SRE) Support backlog.

• Initiating Operational Acceptance Process (OAP) for new applications. Ensure the forms and documents are completed and maintained.

• Ensuring project/product teams are following the Agile framework & OneTech policies and procedures.

• Develop a strong and healthy relationship with your business counterpart by understanding the business and being proactive with your support for projects and operational activities.

• Owning any problems or outages that may occur and ensuring correct Problem Reporting mechanisms are followed.

• Ability to communicate effectively with engineers to develop and troubleshoot in an agile scrum environment

• Provide proposed countermeasures (short term and long term) when escalating issues or problems.

• Managing overall project budget, backlog, timeline, stakeholder communication, and user stories for your assigned area.

• Ensuring product team resources are managed. Be involved in the interviewing and onboarding of new resources.

• Reviewing and submitting of Statement of Work, Requisitions, Purchase Orders, and Invoices.

• Maintaining the accuracy of CMDB/APM/CI.

• Owning your professional development, including education in technology, management, and leadership.

What you bring

• Bachelor’s degree in Computer Science, Engineering, Business Administration with IT focus, Management Information Systems, related disciplines, or relevant 7 years of professional work experience.

• Broad-based IT experience in successfully implementing complex applications and/or developing effective solutions to diverse and complex business challenges and opportunities.

• Strong written and verbal communication skills with the ability to create and present concepts, influence and persuade the business, and make recommendations to leadership.

• Experience in application production support, ensuring SLAs are adhered to and upgrades occur as needed.

• Understanding of OneTech specific processes and applications (ex: CMDB, ServiceNow, Incident Management, Problem Reporting, Request for Change, JIRA, Confluence).

• Understanding of AWS Cloud, Java, Angular technology, Scrum/Agile experience or certification.

• Maintaining updated Wallchart documents and reporting out on a bi-weekly basis.

Added bonus if you have

• Experience in managing projects involving large scale system development.

• Automotive and/or manufacturing industry experience

What we’ll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility and respect

• Professional growth and development programs to help advance your career, as well as tuition reimbursement

• Vehicle purchase & lease programs

• Comprehensive health care and wellness plans for your entire family

• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute

• Paid holidays and paid time off

• Referral services related to prenatal services, adoption, childcare, schools and more

• Flexible spending accounts