Full-Time
Charlie Health
1,001-5,000 employees
Online mental health treatment for youth
Compensation Overview
$120k - $170k/yr
Senior
New York, NY, USA
This is a hybrid role that requires four days of in-person work.
- You have a minimum of 5 years of work experience in Product Design for tech/software products, preferably in Mental Health, Telehealth, or Workforce Management.
- You have experience solving complex, multi-persona interaction design problems and have delivered cohesive experiences across web and mobile.
- You are a systems thinker with a proven ability to solve complex UX problems and product strategy skills to deliver quality design solutions.
- You have a deep understanding of how qualitative and quantitative research informs product and design decisions.
- You have the ability to communicate complex ideas and strategic plans clearly and persuasively to different audiences to build alignment and move objectives forward.
- You have a bias for taking initiative and ownership of work, filling in the blanks when encountered by ambiguity
- You’re skilled with user research (with a deep understanding of how qualitative and quantitative research informs product and design decisions), front end coding, project management, product discovery, and UX writing a plus
- You possess a track record of making technical decisions that are best at that given point in time and comfort with making decisions with incomplete information
- You’re an expert with the tools of the trade, and have experience contributing to token-based design systems.
- Collaborate with Engineering, Product Management, Clinical, and Operations partners to identify and define product opportunities.
- Set the quality bar for design and influence through your mastery of craft and problem solving skills.
- Approach problems critically, refine problem statements, and show breadth in exploring how we might solve them
- Present and effectively communicate the problem space and clearly articulate the why behind design decisions leveraging data and insights
- Drive the process, end-to-end: discovery, problem definition, solution definition, and experimentation through to launch.
- Drive user research to uncover customer problems, needs, and product opportunities.
- Drive co-creation workshops with your product team, designers, and stakeholders.
- Prototype, validate, and deliver elegant, on-brand solutions to complex problems.
- Support and provide radically candid feedback to team members.
- Contribute to our internal design processes, practices, team culture, and design system.
Charlie Health offers online mental health treatment services specifically designed for young people. Their main product is a virtual Intensive Outpatient Program (IOP) that combines personalized care with peer support to promote long-term healing. Clients can start the program quickly, often within 24 hours, and have flexible scheduling options available throughout the week. The company operates on a business model where clients can pay out-of-pocket or use insurance, with an easy verification process for coverage. Charlie Health distinguishes itself from competitors by focusing on the youth demographic and demonstrating effectiveness, as over 90% of clients report improvements in their mental health symptoms, supported by annual outcomes reports and clinical research. The goal of Charlie Health is to provide accessible and effective mental health treatment to young individuals in need.
Company Size
1,001-5,000
Company Stage
Seed
Total Funding
$850K
Headquarters
Bozeman, Montana
Founded
2020
Simplify's Take
What believers are saying
- Growing demand for youth mental health services boosts Charlie Health's market potential.
- Partnerships with educational institutions expand access to student mental health support.
- Advancements in AI enhance personalized treatment plans, improving service effectiveness.
What critics are saying
- Increased competition from established telehealth providers like Talkspace.
- Rapid scaling may challenge service quality and outcomes.
- Dependence on healthcare partnerships poses risks if operational challenges arise.
What makes Charlie Health unique
- Charlie Health offers a virtual Intensive Outpatient Program for personalized mental health care.
- The company provides rapid service initiation within 24 hours, enhancing accessibility.
- Charlie Health's peer connection model fosters long-term healing among young clients.
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Benefits
Health Insurance
Mental Health Support
Flexible Work Hours
Professional Development Budget
Performance Bonus
Growth & Insights and Company News
6 month growth
↓ -1%1 year growth
↓ -1%2 year growth
↓ -2%Charlie Health, a high-acuity mental health provider, has teamed up with Cartwheel, a mental health partner for schools, the companies announced Tuesday.
NEW YORK--(BUSINESS WIRE)--Today, Talkspace, a leading online behavioral health company, announced the launch of its Behavioral Health Consortium, a curated network of specialty providers featuring Charlie Health, Ria Health, Bicycle Health, and more. This consortium enables Talkspace clinicians to refer insured members to like-minded, in-network, clinically-vetted specialty care providers who provide a higher level of care for higher acuity needs such as treatment for alcoholism, substance use, and eating disorders. As one of the largest in-network digital mental healthcare providers, covering more than 130 million lives, Talkspace is helping patients stay in-network and enhancing access to comprehensive, whole person care. With almost one-third (28.2%) of all adults with mental illness reporting that they were not able to receive the treatment they needed, and nearly 42% of adults reporting they were unable to receive necessary care because they could not afford it, Talkspace’s Behavioral Health Consortium aims to bridge the gap in care. Patients in need of higher levels of care or more structured treatment programs can benefit from Talkspace's clinical team meticulously vetting these providers and can leverage their insurance to access these specialized services, while remaining in-network and removing financial barriers to accessing essential treatment and quality care. “We know it is important for our payer partners to keep their members in-network, as they strive to provide them affordable access to the support they need to thrive,” said Erin Boyd, Chief Growth Officer at Talkspace
BOZEMAN, Mont. and HOUSTON, March 5, 2024 /PRNewswire/ -- Charlie Health, the leading provider of virtual high-acuity mental health care for young people, and Memorial Hermann Health System are collaborating to improve access to outpatient mental health treatment programs for Houstonians most at risk for crisis. The partnership aims to fill mental health care gaps in the community by leveraging comprehensive virtual treatment solutions.In Texas, the state that ranks last in terms of mental health treatment access , nearly three-quarters of young people with depression are not getting the help they need. Dr. Victoria Regan, Vice President, Women's and Children's Service Line at Memorial Hermann, explained, "One significant challenge our high-acuity patients experience is waitlists for outpatient treatment programs due to increased demand and limited resources." She added, "Addressing the mental health crisis requires proactive efforts to eliminate barriers to care for those who require an additional level of mental health support, which is exactly what Memorial Hermann is doing with Charlie Health."As part of their commitment to supporting the health and well-being of young people in the Houston community, Memorial Hermann is working with Charlie Health to extend the mental health care their providers can offer to high-acuity patients who may benefit from outpatient treatment programs. Patients who choose to enroll in one of Charlie Health's virtual programs will receive a tailored outpatient treatment plan that incorporates a variety of mental health services
Houston-based Memorial Hermann Health System is partnering with Charlie Health to expand access to outpatient mental health treatment for teens and young adults.
BOZEMAN, Mont., Feb. 6, 2024 /PRNewswire/ -- Charlie Health, the leading provider of virtual high-acuity mental healthcare for young people, today announced the appointment of Christine Ko as Chief People Officer. Stepping into this position, Ko will oversee Charlie Health's people operations and talent functions, supporting more than 1,000 employees.Ko brings exceptional experience leading successful people and talent organizations at scale. She most recently led the people function at CLEAR. In this role, she spearheaded initiatives that aligned strategic business goals with innovative human capital management strategies for CLEAR's rapidly expanding and geographically dispersed workforce. Before her tenure at CLEAR, Ko held various HR leadership roles in the financial sector, including positions at JPMorgan and BlackRock."In addition to her incredible track record and resume, Christine embodies the full spectrum of qualities we hoped to find in our search