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Full-Time

Senior Customer Success Manager

Posted on 7/8/2024

Sprinter Health

Sprinter Health

51-200 employees

Mobile diagnostics and preventive care services

Compensation Overview

$130k - $150kAnnually

Senior

Remote in USA

Category
Customer Success & Support
Customer Success Management
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Communications
Requirements
  • Experience in customer success, account management, enterprise sales, or consulting
  • Strong orientation toward problem-solving
  • Experience working with cross-functional teams
  • Strong empathy for customers
  • Excellent verbal/written communication and organizational skills
  • Minimum 7 years healthcare industry experience
  • Bachelor’s degree from an accredited university or college
Responsibilities
  • Lead customer interactions to establish credibility and trust
  • Collaborate cross-functionally to lead customers through the customer journey
  • Define and track measurable success plans with clear outcomes
  • Use customer data to articulate value and make recommendations
  • Provide customer feedback to inform the product roadmap
  • Drive renewal and expansion of customer contracts
  • Identify customer risks and recommend solutions

Sprinter Health is an ideal workplace for those passionate about transforming healthcare delivery. By providing mobile diagnostics services with cutting-edge technology, the company empowers its skilled clinicians to deliver superior patient care and preventive services. Collaborating closely with healthcare organizations enhances its strategic position in the industry, making it a leader in improving health outcomes and patient experiences through innovative data-driven care solutions.

Company Stage

Series A

Total Funding

$72.7M

Headquarters

San Francisco, California

Founded

2021

Growth & Insights
Headcount

6 month growth

23%

1 year growth

37%

2 year growth

102%

Benefits

Free lunch everyday & fully-stocked microkitchens & coffee/tea bar

Team offsites, game hours, tech talks, & design sprints

Health insurance benefits

401k matching

Unlimited PTO

Flexible WFH policy

Relocation assistance

Generous parental leave

INACTIVE