Technical Account Manager

Confirmed live in the last 24 hours

51-200 employees

Data activation and curation platform maximizing media monetization

Company Overview

Audigent stands out as a leading data activation, curation, and identity platform, leveraging its unique Hadron ID™ technology to maximize the use of privacy-safe, first-party data without relying on cookies. The company's SmartPMP™, ContextualPMP™, and CognitivePMP products utilize artificial intelligence and machine learning to optimize consumer-safe data, providing value for major brands and media agencies across thousands of campaigns each month. Furthermore, Audigent's integration with over 20 of the industry's leading SSPs and its ability to align supply- and demand-side technologies demonstrate its industry leadership and competitive advantage.

AI & Machine Learning

Data & Analytics

Company Stage

N/A

Total Funding

$27.8M

Founded

2016

Headquarters

New York, New York

Growth & Insights

Headcount

6 month growth

↑ 3%

1 year growth

↑ 9%

2 year growth

↑ 69%

Locations

Pennsylvania, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Data Analysis

Management

Marketing

Communications

Excel/Numbers/Sheets

CategoriesNew

Sales & Account Management

Requirements

3-4 years experience in digital advertising, programmatic advertising, marketing, etc
Familiar with the programmatic ecosystem (SSPs, DSPs, DMPs, various ad servers) with a strong working knowledge of audience data and targeting strategies (1st & 3rd party data, contextual targeting, etc.)
Strong knowledge and understanding of digital media, emerging platforms, and technologies
Experience with Excel (or Google Sheets) is a must, basic understanding of data analysis by using VLOOKUP, Pivot tables, etc
High degree of professionalism with strong interpersonal and presentation skills. • Strong organizational and process skills. Intellectually curious with strong leadership, communication and problem-solving skills
Experience with project management tools like Jira, Smartsheet, Google Suite, etc. • Ability to multi-task and manage multiple projects at once, with the ability to thrive in an environment with high volume and tight deadlines
Bachelor's Degree

Responsibilities

This role will be both internal and client facing, with a mix of technical account management and project management
Work primarily with Engineering teams to support project work, integrations and implementations
Also working across the trading and publisher teams to support publisher, brand and agency partners in a timely manner, collaborating internally for alignment and support. • As a TAM, you will be responsible for working closely with clients, partners and internal teams to help maximize the success of their usage of the platform to support their audience monetization strategies
Must be willing to take initiative and dig into issues, troubleshooting, information gathering sometimes with limited information
Ensuring data integrity is sound before it is delivered to the end client, identifying and notifying internal and external stakeholders if discrepancies are found
Deal/PMP performance troubleshooting
This role does require some weekend work, taking no more than 5-10 minutes and will be flexible based on schedules, etc
The Project Management focused responsibilities include facilitating team level functions, including meetings, requirements gathering, backlog refinement, demos/reviews and retrospectives
Holds the team accountable for delivery commitments. Helps the team identify when deliverables are at risk of being missed, and help the team determine possible solutions to ensure commitments are met
Provides visibility into the team's delivery plans and progress against plans to stakeholders
Strategic leadership of key initiatives designed to maximize the partnership potential

OVERVIEW

Audigent is looking to hire a Technical Account Manager to join our rapidly growing, data focused AdTech company. You will be part of a small team, which means you’ll get to take part in a lot of different business areas. We are looking for someone who is a self starterWe are looking for someone who doesn’t want to get siloed working at a huge company and would rather diversify their skillset and grow to quickly become a more senior member within our growing company.

COMPENSATION: $85,000-$100,000 based upon your experience and qualifications

BENEFITS: flexible office-remote work environment, flexible PTO, 401K, medical, dental, and vision

LOCATION: Pennsylvania, USA

KEY RESPONSIBILITIES AND DUTIES

This role will be both internal and client facing, with a mix of technical account management and project management.
Work primarily with Engineering teams to support project work, integrations and implementations.
Also working across the trading and publisher teams to support publisher, brand and agency partners in a timely manner, collaborating internally for alignment and support. • As a TAM, you will be responsible for working closely with clients, partners and internal teams to help maximize the success of their usage of the platform to support their audience monetization strategies.
- Must be willing to take initiative and dig into issues, troubleshooting, information gathering sometimes with limited information
- Ensuring data integrity is sound before it is delivered to the end client, identifying and notifying internal and external stakeholders if discrepancies are found
- Deal/PMP performance troubleshooting
- This role does require some weekend work, taking no more than 5-10 minutes and will be flexible based on schedules, etc.
The Project Management focused responsibilities include facilitating team level functions, including meetings, requirements gathering, backlog refinement, demos/reviews and retrospectives.
- Holds the team accountable for delivery commitments. Helps the team identify when deliverables are at risk of being missed, and help the team determine possible solutions to ensure commitments are met.
- Provides visibility into the team’s delivery plans and progress against plans to stakeholders
- Strategic leadership of key initiatives designed to maximize the partnership potential.

You will have the visibility and opportunity to help shape the direction of the team, implement ideas, best practices, and improvements.
Great growth potential and upward mobility

WHO YOU ARE

3-4 years experience in digital advertising, programmatic advertising, marketing, etc.
Familiar with the programmatic ecosystem (SSPs, DSPs, DMPs, various ad servers) with a strong working knowledge of audience data and targeting strategies (1st & 3rd party data, contextual targeting, etc.).
Strong knowledge and understanding of digital media, emerging platforms, and technologies.
Experience with Excel (or Google Sheets) is a must, basic understanding of data analysis by using VLOOKUP, Pivot tables, etc.
High degree of professionalism with strong interpersonal and presentation skills. • Strong organizational and process skills. Intellectually curious with strong leadership, communication and problem-solving skills.
Experience with project management tools like Jira, Smartsheet, Google Suite, etc. • Ability to multi-task and manage multiple projects at once, with the ability to thrive in an environment with high volume and tight deadlines.
Bachelor’s Degree