Learning & Development and Communication Lead

POWER A WORLD OF TRUST

Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.

Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.

We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!

We are seeking a passionate and dynamic Learning & Development and Communications Lead to join our team. This individual will play a pivotal role in designing and implementing cutting-edge learning and development strategies while also leading our internal communications efforts. We’re looking for someone who can think strategically and deliver hands-on results, creating world-class Learning and development programs and materials that drive growth and excellence across the organization.

• Career Development & Performance: Shape and manage career development strategies and performance evaluation programs that drive talent retention and growth.

• Strategic Program Design: Lead the design, implementation, and continuous improvement of global learning and development strategies. This includes:

• • Onboarding Excellence: Designing and executing a world-class onboarding process to ensure all new hires integrate smoothly and effectively

• • Customized Learning Solutions: Collaborating with department leaders and People Partners to identify and address specific learning needs, ensuring that development solutions are aligned with both team and business goals

• • Leadership Development Programs: Designing leadership development programs tailored to our managers, equipping them with the skills needed to drive performance and lead teams effectively

• • Mentoring & Coaching Programs: Establishing and managing mentoring and coaching initiatives that foster professional growth and leadership development at all levels

• • Content Creation & Training Materials: Developing engaging, high-quality training content and materials for diverse teams across the organization

• Budget & Resource Management: Manage the overall budget for both Learning & Development and internal communications. This includes overseeing expenditures related to L&D and LMS vendors, tools, conferences, and development programs, as well as managing resources for communication strategies

• Internal Communications: Manage and refine internal communication strategies to ensure alignment across teams, fostering a culture of transparency, engagement, and shared purpose

Requirements:

• 10 years of experience in Human Resources, with +5 years focused on Learning & Development, Training, and Internal Communications, ideally within a high-growth, global tech company

• Outstanding written and verbal communication skills in English; fluency in Spanish is a plus. Must be able to convey complex ideas clearly and engage diverse audiences

• Experience in fast-paced, rapidly scaling tech environments is preferred, with a deep understanding of the challenges and opportunities they present

• A creative, resourceful professional who is capable of rolling up their sleeves to create high-quality content, while also contributing to broader strategic initiatives

• Expertise in implementing and managing Learning Management Systems (LMS) and other e-learning platforms

• Strong project management and organizational skills, with the ability to balance multiple priorities and budgets while meeting deadlines

• Ability to build rapport and collaborate with teams and leadership across functions and geographies

8 Aspects of our Culture:

• Values are what we value
• High performance
• Freedom & responsibility
• Context, not control
• Highly aligned, loosely coupled
• Continuous Feedback
• Pay Top of Market
• Promotions & Development
• Learn more about Life at Incode!

Benefits & Perks:

• Meaningful Equity
• Flexible Working Hours & Workplace
• Open Vacation Policy
• Wellness Program
• International Travel Opportunities
• Additional benefit package according to location (401k, medical insurance, etc.)

Equal Opportunities:

Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team and are always on the lookout for talented, passionate people from all backgrounds and walks of life.

Applicant Data Privacy:

We will only use your personal information in connection with Incode’s application, recruitment, and hiring processes.