Full-Time

Staff Backend Engineer

Customer Operations

Confirmed live in the last 24 hours

Monzo

Monzo

1,001-5,000 employees

Digital-only banking platform for consumers

Fintech
Financial Services

Compensation Overview

Ā£140k - Ā£165kAnnually

Senior, Expert

H1B Sponsorship Available

London, UK + 1 more

More locations: Cardiff, UK

Role can be based in London office or distributed within the UK with ad hoc meetings in London.

Category
Backend Engineering
Software Engineering
Required Skills
Data Analysis
Requirements
  • You have a track record of technical excellence, delivering resilient systems, ideally behind consumer products.
  • You have experience in solving human + tech problems at scale.
  • You have technically led across 3-4 teams to solve complex optimisation problems.
  • You have a quantitative mindset: you care about outcomes and you make data-informed decisions.
  • Youā€™re comfortable working in a cross-functional team that deals with ambiguity and have experience helping your team and partner team resolve that ambiguity.
  • You have experience with or a strong desire to work with Machine Learning specialists to apply various models (including large language models) to real-world problems.
  • You have demonstrable experience working with stakeholders, especially non-technical stakeholders at the senior level.
Responsibilities
  • Partner with the Engineering Director supporting the collective and provide technical leadership across 3+ squads and ~20 engineers.
  • Work collaboratively with product, data and operational leaders to identify and execute on opportunities that further the organisationā€™s goals and strategy, bringing the right level of clarity, urgency and rigour as appropriate.
  • Work on solving multi-faceted optimisation problems at scale, such as how to maximise the leverage of technologies like LLMs to aid human workers or how to forecast, schedule and efficiently route requests through a workforce of thousands of people and more generally solve high quality customer support at scale.
  • Oscillate between contributing to high-level planning and strategy and organisational leadership and diving deep into the execution of problems and getting hands-on as necessary.
  • Use your expert knowledge and experience to lead architectural discussions for the most complex systems in the collective. Youā€™ll do this in order to arrive at solutions that are robust and optimal given the context.
  • Keep a high bar for technical excellence in the collective, through your own work, highlighting the work of others and calling out when things havenā€™t quite met the bar.
  • Pro-actively mentor, sponsor and up-level engineers.

Monzo operates as a digital-only banking platform focused on providing a modern way for individuals to manage their finances. Its main product is a mobile app that allows users to track their income, spending, and savings easily. The app includes features that help users save money, such as automatically setting aside a portion of their paycheck or rounding up transactions to the nearest dollar. Monzo generates revenue through interest on deposits, fees for certain services, and interchange fees from card transactions, as well as offering overdrafts and personal loans. What sets Monzo apart from traditional banks is its real-time balance updates and instant spending notifications, which help users stay informed about their finances. The goal of Monzo is to provide a convenient, mobile-first banking experience that meets the needs of today's consumers.

Company Stage

Late Stage VC

Total Funding

$1.9B

Headquarters

London, United Kingdom

Founded

2015

Growth & Insights
Headcount

6 month growth

ā†‘ 9%

1 year growth

ā†‘ 25%

2 year growth

ā†‘ 65%
Simplify Jobs

Simplify's Take

What believers are saying

  • Monzo's partnership with SignLive enhances accessibility for BSL users.
  • Expansion into Europe, starting with Ireland, opens new market opportunities.
  • The 'Team' plan addresses needs of larger small businesses, boosting market share.

What critics are saying

  • Monzo faces regulatory challenges due to breaches in UK banking regulations.
  • Reliance on digital-only services may limit appeal to traditional banking customers.
  • Increasing fintech competition pressures Monzo to innovate and maintain market position.

What makes Monzo unique

  • Monzo offers real-time updates and instant notifications for transactions via its app.
  • The 'Pots' feature allows users to set aside money for specific purposes.
  • Monzo's gambling block helps users manage and control gambling habits effectively.

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Benefits

Competitive salary

Flexible working hours

Work from home

Stock options

32 days of paid vacation and public holidays per year

Health insurance

EAP

Learning budget

Home office stipend

Paid parental leave