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Solutions Strategy Manager
Updated on 3/22/2023
Remote • United States
Experience Level
Desired Skills
Customer Service
  • Put people first, and make decisions with the Member's best interests in mind
  • Are active learners, constantly looking to improve and grow
  • Are driven by our mission to measurably improve health and care each day
  • Bring the energy needed to transform health and care, and move and adapt rapidly
  • Are laser focused on delivering results for Members, and proactively problem solving to get there
  • 5-7 years of experience in building clinical programs or products required
  • 2+ years of experience in management consulting, investment banking, venture capital, or similar experience required
  • Background in healthcare, public health, or a related discipline - Master's degree preferred but not required
  • Strong business acumen and intellectual curiosity - ability to approach complex business problems in a logical, structured way and drive rapidly toward insight
  • Excellent communication, leadership, interpersonal and customer service skills
  • Comfortable in fast-paced and evolving organizations with a willingness to be flexible and pivot when needed
  • Excellent leadership, interpersonal, and customer service skills
  • Excellent at prioritization, scoping, and documentation
  • Demonstrated ability to collaborate with cross-functional teams and communicate effectively with a diverse range of internal and external stakeholders
  • Strong organizational and project management skills
  • Proven analytical, problem-solving and troubleshooting skills
  • Sound judgment and decision-making skills
  • Strong written and oral communication skills, particularly the ability to convey information in an accessible and clear manner
  • Strong listening skills to gather requirements and understand the technical and non-technical barriers to project completion
  • Partner with external and internal cross-functional teams to execute and improve solution initiatives that deliver high-impact results
  • Plan and execute on a wide range of complex business needs and initiatives focused on expansion of the Everyday Care solution
  • Proactively identify key business opportunities to grow and improve the solution based on client and marketplace needs and recommended next steps to address
  • Serve as an internal and external subject matter expert on Transcarent's solutions, with a focus on virtual and everyday care
  • Support go-to-market (GTM) efforts including GTM strategy and planning, product and packaging, commercial enablement, marketing collateral, client-facing presentations and demos
  • Actively communicate with solution sponsors, partners, and stakeholders, including senior leadership
  • Develop executive-level presentation materials to assess performance, provide recommendations, and enable decision-making
  • Conduct qualitative and quantitative analysis to inform strategic decision making
  • Troubleshoot operational issues and problem solve independently and efficiently
Desired Qualifications
  • Background in digital health and/or startup experience is a plus

201-500 employees

Comprehensive health & care platform
Company Overview
Trascarent’s mission is to create a new, different, and better health and care experience that puts health consumers in charge, directly connecting them with high-quality care, transparent information, and trusted guidance on their terms – measurably improving member experience, increasing health outcomes, and reducing costs.
Company Core Values
  • People - We put our Members first, believe our People are our greatest asset, and strive to be the best partners.
  • Active Learning - We constantly aim to improve and help one another grow by asking “how can I do better?”
  • Care - We are driven by our mission and put care ahead of cost - treating everyone with compassion and empathy.
  • Energy - We are doers - we move quickly and with good judgement.
  • Results - We deliver measurable results and bring a results-oriented mindset to every challenge.