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Accounts Receivable Associate
Posted on 3/8/2022
Remote in USA • Remote • United States
Experience Level
Desired Skills
  • Associate's or Bachelor's degree or equivalent professional experience
  • 3+ years of accounts receivable / billing operations experience in SaaS industry preferred
  • Experience with NetSuite ERP and Salesforce.com
  • Experience with Avalara Software and VAT are a plus
  • Experience with customer portals: Ariba, Coupa etc
  • Knowledge of accounting principles and practices
  • Ability to work in a fast-paced environment and multi-task. Strong organizational and communication skills
  • Team player with strong interpersonal and communication skills
  • System savvy with excellent problem solving and analytical skills
  • Able to work collaboratively as well as independently, maintain high degree of accuracy and efficiency to meet tight deadlines
  • Issue invoices in Netsuite to customers for new, renewal and expansion sales order daily
  • Apply incoming cash receipts to customer accounts (lockbox, checks, ACH)
  • Work with Professional Services department to determine billable professional service and prepare monthly invoices accordingly
  • Analyze assigned past due accounts, determine the reason for non-payment and collaborate with AR Manager and recommend the best course of action to resolve the past due balances
  • Maintain detailed records of interactions with customers including follow up dates and next steps in Netsuite ERP
  • Respond to inquiries from customers, internal and external, via email and phone, and follow up when necessary
  • Assist in year-end audits under the direction of AR Manager
  • Within your first month, you will have a good understanding of Collibra's products, the billing process in Netsuite, and collections policy
  • Within your third month, you will be able to review sales orders and contracts in Salesforce to ensure correct billings
  • Within your sixth month, you will own the month-end tasks, analyze monthly DSO report
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