SMX is actively seeking a Senior Technical Writer for a full-time, on-site position at Ft. Belvoir, focusing solely on cybersecurity deliverables within GISA. As a Senior Technical Writer, you will develop and maintain comprehensive documentation for IT and cybersecurity processes, ensuring clarity and accuracy; collaborate with subject matter experts to translate complex technical information into user-friendly manuals, guides, and training materials; manage documentation libraries, ensure compliance with regulatory requirements; and stay current with emerging IT trends. Your expertise will support effective communication and operational efficiency across the organization.

Essential Duties & Responsibilities

• Develop, write, and maintain comprehensive documentation for IT and cybersecurity processes, procedures, and systems, including policies and enterprise-level plans.
• Collaborate with subject matter experts (SMEs) to gather information and understand technical and functional specifications.
• Create user manuals, technical guides, system manuals, and training materials for a range of audiences, including end-users, IT professionals, and management.
• Ensure accuracy, clarity, and consistency in all technical documentation.
• Translate complex technical information into clear, concise, and easily understandable language.
• Edit, standardize, and revise materials prepared by other writers or technical staff.
• Maintain documentation libraries and manage document version control.
• Research, write, and edit security policies, standards, and best practices.
• Develop and update FAQs, knowledge base articles, and help files.
• Ensure documentation complies with regulatory requirements.
• Create visual aids such as diagrams, flowcharts, and screenshots to enhance understanding of technical content.
• Conduct peer reviews and usability testing on documentation to ensure effectiveness.
• Stay current with emerging IT and cybersecurity trends and technologies.
• Assist in the development and delivery of training programs related to IT and cybersecurity.
• Manage multiple documentation projects simultaneously, ensuring timely delivery and adherence to project deadlines.
• Liaise with IT and cybersecurity teams to document incident response procedures and post-incident analysis reports.
• Review and update documentation to reflect changes in hardware, software, and procedures as technology evolves.
• Assist in the creation of compliance reports and audit documentation for regulatory bodies and internal stakeholders.

Required Skills, Experience & Education

• A bachelor’s degree in computer science, information technology, cybersecurity, or a related field.
• Active TS security clearance and eligibility for SCI and NATO read-on prior to starting work.
• Meet the DoD 8140/8570.01-M requirements at the IAT level III.
• Minimum of 3-5 years of experience in technical writing, specifically within IT or cybersecurity domains.
• Strong understanding of IT and cybersecurity concepts, technologies, and best practices.
• Excellent written and verbal communication skills with the ability to explain complex technical information clearly and concisely.
• Proficiency in using documentation tools and software such as Microsoft Office Suite, Adobe Acrobat, and content management systems (CMS) like Confluence or SharePoint.

Desired Skills, Experience

Desired Skills:

• Experience working in a DoD or similar government environment.
• Familiarity with compliance standards such as NIST, FISMA, or ISO 27001.

Desired Experience:

• Attention to detail and strong organizational skills
• Ability to work independently and in a team environment
• Excellent time management and the ability to manage multiple priorities

Application Deadline: February 4, 2025

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