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Implementation Analyst
Posted on 4/14/2022
INACTIVE
Locations
New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
JIRA
Word/Pages/Docs
Requirements
  • 2+ years in a technical customer facing role working with either internal or external customers, or a combination of both
  • Comfortable with heavy computer and internet based work (ex: Excel, Google Docs)
  • Technical aptitude (ability to learn intricate tech tools) and attention to detail
  • Experience troubleshooting technical issues
  • Experience working with billing teams and systems a plus
Responsibilities
  • Review and test client eligibility files, ensuring clients have the necessary requirements included on the files and there are no downstream issues
  • Partner with the billing team on our Direct Primary Care services offering to test system logic and ensure member claims are submitted or withheld based on pre-identified rules
  • Partner with the CSM team to ensure client issues are tracked in Jira and the engineering team is aware of requirements and priority
  • Investigate technical issues and proactively identify trends and upstream process improvements
  • Where applicable, track project status across client implementations and ensure documentation is kept up to date
One Medical

1,001-5,000 employees

Primary care quality, experience, and technology.
Company Overview
One Medical is a membership-based primary care platform with seamless digital health and inviting in-office care, convenient to where people work, shop, live and click. Their vision is to delight millions of members with better health and better care while reducing the total cost of care. Their mission is to transform health care for all through their human-centered, technology-powered model. They are disrupting health care from within the existing ecosystem by simultaneously addressing the frustrations and unmet needs of key stakeholders, which include consumers, employers, providers, and health networks.
Benefits
  • Paid sabbatical for your 5th and 10th year
  • Paid health, vision, and dental insurance
  • PTO cash out program lets you get cash for up to 40 accrued PTO hours each year
  • Free One Medical memberships for you and three friends or family members
  • Pre-tax commuter benefits
  • Paid maternity and paternity leave at 100% of your base salary
  • Credit towards childcare