Provider Systems Trainer

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

The Provider Systems Trainer will be responsible for managing provider training for the electronic medical record (EMR) and other patient care systems. The primary function will be to ensure providers are trained and supported with EMR and application needs.

Essential Functions:

• Promotes the adoption and utilization of EMR by ensuring providers in the physician practices are trained on the EMR and associated patient care systems.
• Responsible for managing the training curricula with a focus on development, delivery, assessment, and revision of training content, emphasizing on the methodology of adult learning.
• Develop and maintain training materials, user guides, and educational resources to support the training process.
• Apply current educational theories, practice, and methods to enhance the learning process and transfer of knowledge.
• Maintains up-to-date knowledge of trends and advances in training methods and strategies.
• Offer ongoing support and follow-up training to address questions, concerns, and system updates.
• Keep up to date with the latest developments and enhancements of the EMR system and incorporate them into training programs.
• Continuously analyze content performance, learning experience and business needs for strategic improvements to ensure best-in-class curriculum and achieve learning outcomes.
• Attends professional development workshops and conferences to enhance skills and knowledge and to remain up to date on current trends with learning and development.
• Maintains up to date knowledge of training needs and regulatory requirements for providers in all care areas such as medical oncology, palliative care, and radiation oncology.
• Promotes a healthy work environment by role modeling positive professional conduct and communication (written & verbal), serving as a mentor and constructively facilitating conflict resolution.
• Acts as a positive change agent, advocates for evidence-based standards of practice.
• Miscellaneous duties as assigned, requested, and/or required

KNOWLEDGE, SKILLS & ABILITIES:

• Strong facilitation skills.
• Excellent organizational, writing, communication, and time management skills.
• A strong understanding of adult learning principles.  
• Ability to track trends as they relate to future learning needs and opportunities.
• Demonstrated ability to work independently and to consistently exercise sound judgment and initiative in a wide range of circumstances.
• Dedicated to continuous improvement.
• Strong analytical and problem-solving skills required.
• Self-motivated and able to work both independently and as a member of a team.
• Ability to plan and prioritize workload and meet deadlines.
• Ability to establish and maintain strong working relationships with all division teams and management.
• Ability to proactively, creatively, and diplomatically problem solve.
• Ability to effectively delegate and follow through on task completion.

EDUCATION & EXPERIENCE:

• Master’s Degree in Computer Science, Health Information Technology, Health Administration, Education, Nursing, or similar field OR Bachelor’s Degree in relevant field with 5 years of applicable experience in lieu of Master’s Degree.
• 3 years relevant experience in a healthcare setting required.

TRAVEL:

• This position will require travel.