Full-Time

Strategic Account Manager

Confirmed live in the last 24 hours

Incident IQ

Incident IQ

51-200 employees

Asset management platform for K-12 schools

Enterprise Software
Education

Senior, Expert

Alpharetta, GA, USA + 1 more

More locations: Atlanta, GA, USA

Two office locations: Downtown Atlanta and Halcyon in Alpharetta.

Category
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Salesforce

You match the following Incident IQ's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Four (4) year college degree, or equivalent experience
  • Minimum of 7 years new logo sales experience with SaaS solution OR, minimum of 5 years new logo sales experience in K12 market
  • Track record of consistent top performance – meeting/exceeding ARR targets
  • Track record of closing large complex opportunities with multiple stakeholders
  • Exceptional communication skills, both written and verbal, with the ability to simplify complex technology
  • Exceptional group presentation skills – compelling and persuasive style
  • Highly organized and process driven work habits
  • Driven individual with ability to work independently and within a team environment in a competitive marketplace
  • Strong knowledge of Salesforce, Microsoft Office, Google Suite, etc.
  • Ability to travel up >25%
Responsibilities
  • Meet and exceed sales results - new ARR targets
  • Prioritize assigned prospects and customers
  • Contact prospects, generate interest and qualify needs for iiQ offerings
  • Deliver compelling sales presentations and product demonstrations for new prospects and current customers
  • Manage the buying cycle for all new prospects – including discovery, demonstration, competitive differentiation, piloting, negotiating, and closing
  • Expand assigned customers with goal of achieving 100% sold for iiQ offerings
  • Communicate customer stories and best practices in a compelling persuasive way
  • Develop relationships with key stakeholders to ensure long-term success
  • Effectively manage follow up activities to move selling opportunities to a decision
  • Communicate and present territory activity, performance, and forecasting to leadership (weekly, monthly, quarterly)
  • Develop and maintain appropriate new sales pipeline for consistent performance
  • Enhance personal effectiveness through the efficient use of technology
  • Generate ad hoc reports for internal departments as needed
Desired Qualifications
  • Experience in SaaS sales to the K12 market is highly preferred

Incident IQ provides a support and asset management platform specifically designed for K-12 educational institutions. The platform helps schools manage their technology assets, including devices like Chromebooks and various educational software applications. It allows IT staff to submit and manage support tickets, track assets, and integrate different applications for improved functionality, such as syncing student information and payment data securely. Unlike many competitors, Incident IQ focuses solely on the needs of K-12 schools, offering a subscription-based model that includes additional modules for facilities and event management. The goal of Incident IQ is to streamline technology management and support processes in schools, making it easier for educators and administrators to utilize technology effectively.

Company Stage

Growth Equity (Venture Capital)

Total Funding

N/A

Headquarters

Atlanta, Georgia

Founded

2016

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Level Access enhances digital accessibility, meeting WCAG standards.
  • Strategic investment from Cove Hill Partners supports accelerated growth and innovation.
  • User-centric enhancements and certification programs improve user experience and adoption.

What critics are saying

  • Increased competition from similar EdTech solutions may erode market share.
  • Rapid technological changes require constant updates, straining resources.
  • Economic downturns could reduce school budgets, impacting subscription renewals.

What makes Incident IQ unique

  • Incident IQ specializes in K-12 workflow management, unlike general EdTech platforms.
  • The platform integrates smart lockers, enhancing IT problem resolution in schools.
  • Incident IQ offers unique event and facilities management solutions for school districts.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Company Match

Unlimited Paid Time Off

Flexible Work Hours

Hybrid Work Options