Full-Time
Posted on 12/12/2024
Digital platform connecting healthcare providers and consumers
CA$142.9k - CA$196kAnnually
Senior
Remote in Canada
Only Canadian applicants are eligible.
League.com connects healthcare providers with consumers through a digital platform focused on enhancing customer experience in the healthcare sector. The platform integrates various systems, allowing healthcare brands to create personalized experiences for patients and employees. It utilizes machine learning to tailor interactions, ensuring that users receive relevant support throughout their healthcare journey. Unlike many competitors, League.com can adapt quickly to changing digital strategies and can be deployed in under six months. The company's goal is to improve patient engagement, reduce healthcare costs, and foster loyalty among users by providing member-centric experiences.
Company Size
201-500
Company Stage
Debt Financing
Total Funding
$166.4M
Headquarters
Toronto, Canada
Founded
2014
Help us improve and share your feedback! Did you find this helpful?
Personalized benefits plan
Health, Lifestyle & Learning spending accounts
Flexible medical and dental plans
Fertility treatment support
Paid parental leave and baby bonus
Unlimited PTO
Free mental health counselling and support
Employee Stock Option Program
Exclusive access to a curated wellness marketplace
Sabbatical program
RRSP/401K accounts
High-impact onboarding
Extra-long holiday weekends
Mental health (wellness) days
Announces New Agentic APIs, Partner Network and Availability of League AI Health Actions and Benefits AI GuideMIAMI, March 6, 2025 /PRNewswire/ - At its 4th annual League Connect conference, League , the leading healthcare consumer experience (CX) platform, today announced significant platform advancements, including launch of AI Health Actions and a Benefits AI Guide. These new offerings are powered by League Intelligence, a collection of large language models, machine learning capabilities, and comprehensive data sets designed to deliver hyper-personalized health engagement through anticipatory recommendations. League also provided a glimpse into its future innovation roadmap, announcing four major advancements coming in 2025, including League Agentic APIs.Navigating today's complex healthcare landscape is challenging, leaving many feeling lost and unmotivated. New research suggests that a staggering 130 million American adults are disengaged in their health. The AI capabilities unveiled today are built to tackle this issue head-on and motivate action. Early data shows users are 3x more likely to participate in a health program when leveraging League's new AI capabilities."League has long recognized the power of personalization in driving health engagement, and our AI offerings are delivering on that promise," said Michael Serbinis, Founder and CEO of League
What You Should Know:– League, a healthcare consumer experience (CX) platform announced significant advancements in its AI-powered offerings at its 4th annual League Connect conference.– The company launched AI Health Actions and a Benefits AI Guide, both designed to deliver hyper-personalized health engagement and streamline care navigation for consumers.Addressing Healthcare DisengagementNavigating the complex healthcare landscape can be overwhelming for many individuals, leading to disengagement and missed opportunities for preventative care. League’s new AI-powered solutions aim to address this challenge by providing personalized guidance and support, making healthcare more intuitive and accessible.AI Health ActionsPowered by League’s proprietary health data platform, AI Health Actions delivers personalized, actionable insights to guide members through their healthcare journey. By applying behavioral science principles, including gamification and rewards, the feature encourages healthy behaviors and proactive engagement.Benefits AI GuideThe Benefits AI Guide is an AI-powered chatbot that provides instant answers to member questions about their health plan, including eligibility, coverage details, and claims. This conversational interface empowers members to self-serve and access personalized information effortlessly.League’s Future Innovation RoadmapLeague also provided a glimpse into its future innovation roadmap, announcing four major advancements coming in 2025:League Agentic APIs: Will enable AI-based healthcare interactions and power the next generation of personalized healthcare assistants.Will enable AI-based healthcare interactions and power the next generation of personalized healthcare assistants. AI Caregiver Experience: A comprehensive digital experience designed to streamline caregiver responsibilities.A comprehensive digital experience designed to streamline caregiver responsibilities. AI Care Finder: An intelligent search tool that matches individuals with providers based on their unique needs and preferences.An intelligent search tool that matches individuals with providers based on their unique needs and preferences
At its 4th annual League Connect conference, today League Inc. announced significant platform advancements, including launch of AI Health Actions and a Benefits AI Guide.
Collaboration will enable payers and providers to close care gaps, improve outcomes, and reduce costsLAS VEGAS, March 3, 2025 /PRNewswire/ - League , the leading healthcare consumer experience (CX) platform, and Arcadia, a leading healthcare data platform, today announced a strategic partnership expected to use data and AI to redefine how consumers engage with their healthcare. The collaboration intends to combine League's CX and AI capabilities with Arcadia's comprehensive longitudinal patient records to deliver actionable individualized health recommendations. The partnership is expected to enable healthcare organizations to close care gaps, drive improved outcomes, and elevate the consumer experience.As the healthcare industry shifts towards consumer-centric, data-informed health engagement , payers and providers face a critical challenge: transforming raw data into effective, personalized interactions that drive action. This disconnect often leads to missed opportunities to capture risk, close care gaps, and deploy preventive interventions."The League platform has a proven ability to engage members and drive action, with engagement rates six times the industry average and a 54% health action completion rate," said Michael Serbinis, Founder and CEO of League. "This is just the beginning; last year alone, we made over 100 million recommendations to healthcare consumers. By partnering with Arcadia, a true leader in healthcare data, we'll be able to personalize these recommendations in ways never before possible."Integrating longitudinal patient data from Arcadia with League's CX platform will allow healthcare organizations to provide individualized, proactive health recommendations and activate consumer engagement through AI and behavioral science
What You Should Know:– League, a healthcare consumer experience (CX) platform, and Arcadia, a prominent healthcare data platform announced a strategic partnership to transform how consumers engage with their healthcare.– The collaboration will combine League’s CX expertise and AI capabilities with Arcadia’s comprehensive longitudinal patient records to deliver personalized health recommendations and drive better outcomes.The Challenge of Consumer-Centric HealthcareThe healthcare industry is undergoing a shift towards a more consumer-centric approach, with an increased focus on personalized care and data-driven decision-making. However, many healthcare organizations struggle to effectively utilize patient data to create meaningful and engaging experiences for consumers.This partnership between League and Arcadia aims to address this challenge by:Integrating data: Combining Arcadia’s rich longitudinal patient data with League’s CX platform to create a comprehensive view of the consumer’s health journey.Combining Arcadia’s rich longitudinal patient data with League’s CX platform to create a comprehensive view of the consumer’s health journey. Leveraging AI: Utilizing AI to analyze data and generate personalized health recommendations and insights.Utilizing AI to analyze data and generate personalized health recommendations and insights. Driving action: Employing behavioral science and AI to activate consumer engagement and encourage healthy behaviors.“A complete view of a patient created by aggregating claims, clinical, and other relevant healthcare data improves the accuracy of AI-generated recommendations and allows for an experience that’s more tailored to the consumer’s true needs,” said Michael Meucci, President and CEO of Arcadia. “Functionally, Arcadia acts as the data and analytics hub to provide longitudinal patient records that will drive League’s consumer application with AI-based personalization and engagement to improve the patient experience. We expect our partnership to propel the industry forward by further tapping AI to transform healthcare to be more personalized and consumer-focused.”