Web applications, networks, protocols and email (SMTP, POP3).
Basic understanding of ITIL v3 methodologies.
Understanding of enterprise IT architecture.
Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.).
Impeccable time-management and record keeping.
A positive can-do attitude & willingness to learn.
A strong personal commitment to quality service.
The ability to work independently and with a team.
LDAP directories, such as: Active Directory, eDirectory, OpenLDAP.
Excellent communication.
Proven technical writing experience.
Job Description
Position:Advanced Technical Writer with ServiceNow Exp. Location: Raleigh, NC 27610 Duration: 12 + Months Interview: Either Webcam Interview or In Person
Qualifications
Proven ServiceNow implementation experience
Web applications, networks, protocols and email (SMTP, POP3)
Basic understanding of ITIL v3 methodologies
Understanding of enterprise IT architecture
Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)
Impeccable time-management and record keeping
A positive can-do attitude & willingness to learn
A strong personal commitment to quality service
The ability to work independently and with a team
LDAP directories, such as: Active Directory, eDirectory, OpenLDAP.
Excellent communication
Proven technical writing experience
Additional Information
All your information will be kept confidential according to EEO guidelines.